Client Care Representative – Solar Industry
Company Overview:
US Solar is a fast-growing solar panel company based in Florida, committed to providing sustainable and affordable energy solutions to our customers. We design, install, and maintain solar panel systems for residential, commercial, and industrial customers. We are a company with a World-Class Culture, where we put souls before sales, and challenge our employees to do their best while always supporting them and celebrating their uniqueness. We are seeking a highly motivated service technician to join our team and help us scale our business to the next level.
Job Overview:
The Client Care Representative will play a crucial role in managing customer relationships and ensuring customer satisfaction throughout the solar installation process. This includes making welcome calls, providing progress updates, handling documentation, scheduling various services, obtaining customer feedback, and monitoring system performance. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for renewable energy.
Key Responsibilities:
1. Welcome and Progress Update Calls:
2. Documentation Management: –
3. Scheduling:
4. Customer Feedback:
5. System Monitoring and Maintenance:
6. Customer Support:
Qualifications:
Compensation and Benefits:
EEO Statement
US Solar Squared, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, US Solar Squared, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $18.00 – $28.00 per hour
Expected hours: 40 per week
Benefits:
Compensation package:
Schedule:
Experience:
Ability to Commute:
Work Location: Hybrid remote in Brandon, FL 33510