Overview:
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.
Responsibilities:
- Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
- Process credit card payments including posting to accounts and logging activity
- Provide a high level of customer account management by properly maintaining account information and data
- Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
- Resolve all dispute cases to a mutual satisfactory end between the customer and company
- Analyze accounts receivable information to determine priority and produce aging reports
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts, and more!
For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .
Qualifications:
- High School diploma, GED or equivalent training and experience
- A minimum of 1 – 2 years of collections experience preferred
As part of our pre-employment hiring process, background checks and drug screens are performed.
Applications will be accepted until the position is filled.
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
Its an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/