Inside Energy Advisor

Company Overview

Renu Energy Solutions, headquartered in Charlotte, NC, is a leading provider of Residential and Commercial Solar Installation and Services. With over 120 dedicated employees across four locations, we’ve completed over 5,000 solar energy installations in the Southeast since 2010.

Our variety of elite certifications and five-star reputation make us a trusted partner in the solar energy industry. From homes to businesses, Renu Energy Solutions delivers exceptional service and sustainable energy solutions, prioritizing customer satisfaction through education and community engagement.

Join us in shaping a brighter, more sustainable renewable energy future.

Job Summary

As a Inside Sales Representative (Inside Energy Advisor) at Renu Energy Solutions, the role involves building trust and rapport with prospective customers through various channels like inbound calls, emails, and in-person events. It includes continuously expanding knowledge about solar and renewable energy solutions to effectively guide customers. Addressing inquiries regarding financial options for solar installations is a key responsibility.

The position demands representing the Renu brand with expertise and a consultative approach to assist customers in making informed decisions. Collaboration with internal and external teams is vital to ensure seamless support and exceed customer expectations.

This position is a full-time, onsite position located in our Charlotte, NC Renu headquarters. This may include some local travel.

Reports to the Renu Inside Sales Manager.

Responsibilities

• Building trust and rapport with prospective customers via inbound phone calls, email communications, in-person events, such as home shows, text messages and online chat.
• Develop and constantly improve your solar and renewable energy knowledge base with the view of being able to guide prospective solar and energy storage customers.
• Answer and address questions regarding financial options for home solar installations.
• This will be the front of the line representative for the brand Renu Energy Solutions, and as such, you will represent the brand with in-depth knowledge, the ability to answer their questions in a consultative way, guiding them to their intended outcome.
• Collaborate with all other internal and external departments within Renu, with a vision to support and exceed customer expectations.

Benefits

• Competitive salary
• Health/Dental/Vision/Disability/Life + 401K + PTO
• Professional development opportunities
• Fun and inclusive company culture

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements:

• 2 Years of inside sales or call center or customer service experience; solar experience a plus.
• Tech-savvy with a willingness to embrace system knowledge of CRMs, Dialing services and Calendar/Territory/Schedule Management.
• Work with high integrity and with high ethical standards.
• Strong professional written, verbal and interpersonal communication skills.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks effectively.