Business Operations Specialist

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, were building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. Were making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where were going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

Are you ready to be the welcoming face and heartbeat of our Spokane office? We’re on the hunt for a dynamic and detail-oriented Business Operations Specialist who is passionate about delivering exceptional administrative support and creating memorable first impressions. Additional responsibilities include:

• Be the First Point of Contact: Answer incoming calls, greet visitors, and ensure they feel welcomed and directed to the right place.
• Maintain Front Desk Excellence: Keep the front desk area organized and spotless, creating a positive environment for everyone.
• Event Assistance: Play a key role in organizing client events, internal office events, and project celebration
• Handle Mail & Deliveries: Receive, sort, and schedule pickups for mail and packages with precision.
• Visitor Management: Keep track of visitor logs, issue badges, and notify team members of their visitors arrival..
• Customer Service: Provide stellar customer service, building strong partnerships with internal clients.
• Facilities Liaison: Assist with projects and administrative tasks, supporting our Facilities team.
• Collaborate & Communicate: Work closely with various departments to achieve shared business goals.
• Engage & Connect: Actively reach out and connect with departments and regions to foster a cohesive work environment.
• Support Business Operations: Utilize Microsoft Office Suite to create, manage, and organize documents, spreadsheets, and presentations, contributing to smooth business operations.

What You Need to Succeed at McKinsty

• Passion for architecture, engineering, accounting, consulting, or other professional services industry
• Strong attention to detail, time management and organizational skills.
• Proven ability to learn quickly and build strong relationships.
• Experience providing business support in a large matrixed organization or multi-office environment strongly preferred.
• Proficient with Microsoft products, including Word, Excel, PowerPoint, and Outlook required.
• Some experience with SharePoint preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance.
• Up to 16 weeks paid parental leave.
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• Building Good paid community service time.
• Learning and advancement opportunities via McKinstry University.
• McKinstry Moves onsite gyms or reimbursement for remote workers.

See benefit plan documents for complete details.

If youre driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $21.03 – $29.25 per hour; however, base pay offered my vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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