Field Service Technician

I am working directly with one of the leading Electronics and Power products client based out in Columbus OH and they are hiring 20 Field Service Technicians for Permanent/ Direct hire role.

Below is the job description for this role so apply on this role or send me your resume at [email protected] and I’ll reach out to you for an interview.

Interview mode: MS Teams – only 1 round required

You will get a competitive salary along with benefits, Overtime and mileage expenses to and from the house will also be paid.

Job Titles: Field Service Technician

Location: Columbus OH

Duration: Permanent/ Direct hire

Role Summary:

Technicians will be supporting large Data Centers in the Columbus OH area working on 3 Phase / 480 Volt battery backup cabinets with preventative maintenance, troubleshooting and emergency calls. He/ She will likely be supporting the surrounding area only but will be required to travel to other sites as needed.

• Perform service support activities, troubleshoot and repair single and three phase uninterruptible power supplies and peripherals to internal and external customers.
• Schedule technical sales or service support for customers including emergency service calls.

Responsibilities:

• Perform on-site customer service of power quality products including start-up service, preventative and remedial maintenance field modification, and testing.
• Provide technical support to internal and external customers, including third party service organizations and end users.
• Inspect, test, and document failed products, components, and systems, prior to their return to the factory to determine defects and/or operational status.
• Schedule and provide emergency technical support and field service on an on-call basis.
• Identify, evaluate, and repair routine product failures. Identify and escalate non routine product failures to Supervisor.
• Recommend service product offerings to customers based on customer preferences and for the long-term maintenance of the capital investment (e.g., recommend battery upgrades).
• Troubleshoot malfunctions to a board level in an UPS system with minimal guidance.
• Maintain service records and documentation of services provided. Develop and deliver detailed documentation on the analysis of issues associated with the repair or inspection of UPS and/or energy storage equipment.