Position Summary:
Enters data, processes payroll, maintains payroll records for multiple clients, and ensures accuracy,
timeliness with a high degree of customer service.
Essential Functions and Responsibilities:
- Process payroll information accurately & efficiently
- Provides a high level of customer service to ensure customer satisfaction
- Import time via Web, Swipe clock, and excel spreadsheets
- Evaluates client needs through communication and follow up via phone and or email
- Involves team/peer accountability and communication
- Provide clients with accurate reporting information
- Answers telephone call for both payroll department and rollover lines
- Initiate void and stop payment request
- Communication with client and or employees due to direct deposit returns or closings
- Process and create manual and or special exception batches weekly if not daily for clients
- Process bonus/commission runs for clients, including gross up and net zero checks
- Responsible for entering pay rate changes and misc. employee changes
- Routes communication to proper channel depending on client need
- Understanding and providing certified payroll reporting and multilevel job costing that is client
or industry specific
- Proficient in Prism, or featured time and attendance systems
- Knowledge of GL accounting and or client accounting reports
- Maintains filing systems
- Other tasks as assigned
Job Qualifications and Skills:
- High School Diploma or equivalent
- Excellent verbal and written communication and organizational skills with clients, employees and peers
- Knowledge of proper telephone etiquette
- Attention to detail
- Working knowledge of Microsoft Windows, Word and Excel with demonstrated ability to learn
other application programs as needed
- Multitasking abilities in a fastpaced environment
- Ability to analyze and constructively work with conflict and issues
- Possess unique and creative approaches to problem solving methods and techniques that
maintain our standards of customer service
- Ability to clearly and concisely maintain effective work relations with peers, other Lyons HR
department personnel, clients and worksite employees
Physical Demands:
- The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to sit; use hands to
finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands
and arms. The employee is occasionally required to stand and walk. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include
close vision and ability to adjust focus.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands and may change at any time with or without notice.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.