Production Manager

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Role Production Manager

The Head of Operations has overall responsibility for the management and control of all operations activities and for leading the supply chain, planning, manufacturing, quality, and logistics functions that constitute the Operations Team.

Collaborate and work closely with internal and external key stakeholders regarding technical support for activities.

Ensure Health, Safety, and Environmental issues are prioritized and facilitated.

Provide clear leadership and vision, inspire, and motivate staff to achieve productivity, and mentor them as they develop new skills.

The role requires strong leadership that develops and drives a continuous improvement culture with measurable improvements in customer focus, OTIF, quality, and operational excellence.

The Head of Operations must ensure efficient and professional order fulfillment, from the receipt of raw materials to successful dispatch to client sites internationally.

Success in this role will manifest itself through the advancement and achievement of World Class levels of customer satisfaction, agility and manufacturing performance, delivering operational results that meet or surpass the strategic objectives and include driving Key Performance Indicators across all areas of the Manufacturing function to ensure that all products are delivered to cost and on time to the highest quality standards.

ROLE ACCOUNTABILITY/AUTHORITY

• Accountable for ensuring the promotion of customer focus throughout Operations.
• Understand the Companys obligations to quality and apply the appropriate Standard Operating Procedures (SOPs) pertinent to the role.
• Collaborate with quality and technical for concessions for the release of products not covered in standard processes, re-work of any components identified as out of specification (as appropriate based on risk/impact to the company)
• Accountable for all aspects of customer order fulfillment, from the point of sales order entry to successful shipment of equipment to client sites internationally.
• Lead the operations team through transformational change, setting direction and pace with an engaging and inclusive leadership style, to gain their full commitment to achieve world-class levels of agility, manufacturing performance, and a Right First Time quality & customer-focussed mindset.
• Develop and implement agreed short/medium/long term operations plans that reflect the Boards strategic plans and comprise focussed and SMART departmental and individual objectives and behaviors that are aligned to the Companys priorities.
• Ensure that appropriate key performance indicators are set, monitored, and reported regularly. Take the appropriate actions necessary to drive performance improvements in health and safety, quality, customer satisfaction, and productivity.
• Accountable for the health & safety of staff, visitors, and contractors, environmental performance to current industry standards, and energy management towards carbon net zero.
• Drive continuous improvement to deliver measurable improvements to efficiency, controlling and proactively reducing the Cost Of Goods Sold.
• Appropriately deploy lean best practices, reducing waste, and enhancing quality, agility, and repeatable efficiencies.
• Recommend and introduce new technology, processes, and systems to advance operations.
• Actively support the deployment of new IT systems for operations data, stock control, production control, and order management.
• Prepare and own the departmental budget including the capital expenditure requirement necessary to advance capability, meet agreed objectives, and manage departmental spending.
• Ensure optimal usage of production plant and ensure manufacturing teams are underpinned by appropriate headcount; proposing capital equipment/factory development purchases and reporting Return on Investments.
• Develop robust manufacturing planning and dynamic stock management systems that support increased output and stock turns.
• Ensure that customer orders are delivered On Time In Full
• Establish effective methods to facilitate new product introductions, removing obstacles and pulling new products through the factory so that they are available for sale at planned launch dates.
• Coach, mentor, and develop direct reports and manage a high-performing team that delivers continuous improvement, added value, and cost reductions.
• Ensure that recruitment, onboarding, performance reviews, and career plans are consistently delivered across the team. Set out clear roles and responsibilities and ensure the team is appropriately empowered to do the right thing. Review employee feedback and develop action plans as appropriate to allow them to succeed in their roles and support succession planning.
• Ensure excellent standards of housekeeping throughout the Company and safe working methods to safeguard health and safety and support operational efficiency.
• Responsible for the premises, site facilities, and equipment. Including planned maintenance, integrity, and security.
• Manage attendance, holidays, disciplinary issues, and procedures as appropriate.

ENVIRONMENTAL:

• Review environmental strategies that impact future ways of operating and ensure implementation where possible.
• Review the use of technological systems that support a more environmentally friendly approach.
• Review opportunities to be as environmentally friendly as possible.

AUTHORITY LEVEL:

Senior Managers & Directors – Possesses a thorough understanding of the theoretical and practical application of the principles of their profession; significant latitude for making decisions for their operational or functional units; significant authority over team members; pioneers in their area of expertise and departmental function; direct expense responsibility for significant departmental or unit budgets.

REPORTS TO:
General Manager

PERSON SPECIFICATION:

• Proven success leading operations within a robust Quality Management System for a world-class manufacturer.
• Proven success in specifying, implementing, and operating manufacturing IT systems
• An impressive track record building a culture of Customer Focus, Safety, Quality, and Continuous Improvement, driving accountability and engagement by sharing best practices and coaching employees through change.
• Energetic, highly organized, and goal-orientated.
• Sets and maintains high-performance standards for self and others.
• Excellent communication skills; listens, influences, inspires, and motivates others to act.
• Charismatic leader, initiates change, gives direction, sets the appropriate pace, and takes responsibility.
• Commercially aware with sound judgment and business acumen.
• Upholds ethics and Company values and creates an environment of openness, trust, and collaboration.
• A relevant professional accreditation, in a relevant engineering/manufacturing discipline or equivalent, with a planned approach to continuous professional development.
• Maintains focus on the long-term, to build a sustainable and profitable organization.
• Able and willing to take prompt action where necessary, which may involve tough choices or considered risks.