Valet Attendant

Our Purpose:

Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World’s Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHLs Seattle Kraken, WNBA’s Seattle Storm, and the world’s biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journals Sports Facility of the Year and Pollstars best new concert venue and is consistently ranked within Pollstars top 10 for top grossing arenas worldwide.

Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Overseeing hundreds of venues across the globe including: UBS Arena in Belmont Park, NY, Moody Center in Austin, TX, Acrisure Arena in Greater Palm Springs, CA, Co-op Live in Manchester, UK, OVG is a positive disruption in the sports, live entertainment and hospitality industry.

Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institutes first Zero Carbon Certification.

Essential Duties & Responsibilities:

• Must assess every vehicle upon arrival, including documenting any surface damage and overall vehicles condition.
• Be adept at safely handling a range of vehicle types including luxury vehicles, manual transmission vehicles, and electric vehicles.
• Processes all parking transactions by taking accurate records of keys, tickets, tips received, and reporting discrepancies to management.
• Provide exceptional and outstanding customer service
• Ability to multi-task, and follow-through with appropriate and timely results
• Must remain calm, alert, pleasant, and professional at all times
• Provide clear and effective verbal and written communications with Guests, co-workers, and corporate staff.
• Ability to run and maintain good physical condition throughout your shift.
• Maintain a clean work environment including all surrounding areas of ramp, drive and valet podium.
• Professionally provide and receive feedback to improve service
• Strong self-motivation, organizational skills and good judgment.
• Ability and willingness to take on new duties based on changing business needs.

Required Experience & Qualifications:

• Required to have and maintain a valid state drivers license
• Must be able to successful complete the company pre-employment background check, including Motor Vehicle Report.
• Ability to drive all types of vehicles including luxury vehicles, manual transmission vehicles, and electric vehicles.
• Maintain understanding of venue layout, particularly the parking areas and exits
• Excellent verbal communication skills and collaborator
• Ability to stand throughout the duration of a scheduled shift (minimum 4 hours)
• Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs)
• Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain)
• A high degree of personal integrity and consistently put the interests of the organization first

Preferred Experience & Qualifications:

• Previous experience in parking and/or valet

Working Conditions:

• This role is represented by Teamsters 117 Union.
• Must be able to work a flexible schedule of weekends, nights and holidays required
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.

Compensation

• In accordance with the Washington State Equal Pay and Opportunity Act, the expected rate for this position is $22.50/hr

• This role is non-exempt and eligible for overtime pay

Benefits & Perks:

• Company-wide recognition program
• Company-paid Orca transit card
• Complementary parking
• Employee meal perks

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you dont meet every job requirement listedor if you havent worked in the industry or are still learning about the industrywe still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is Make Us Better and we recognize diversity, equity and inclusion as a critical business strategy.

If youd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.

Experience

Preferred

• 2 year(s): 2