Technical Solution Engineer – Remote (m/f/d)

About The Role The world needs to electrify rapidly to achieve zero emissions by 2050. Batteries are the key enabler for emission-free transport and green energy but require the right solutions to scale up successfully. TWAICE is leading the market of battery analytics software with cutting edge and industry-leading technology. As a Technical Solution Engineer, you will play a pivotal role in making our customers successful and have a large impact on building our US company. 

Our Solution Engineering Team is creating value for our customers by mapping their business challenges to the TWAICE solution portfolio and presenting this via engaging stories. As part of the Commercial Team, we are working together with Product Management, Engineering and Customer Success to translate business into technical requirements and back into value for our customers, based on the TWAICE battery analytics platform.

We are looking for someone who lives and breathes battery expertise and wants to actively work with our customers, clearly communicating our value, delivering engaging product demonstrations, acting as a translator and voice of our customer, and helping us to shape the future of mobility & energy.

Help us in building a fantastic team!

Your daily business will involve

• Develop deep product knowledge of TWAICE Battery Analytics Solutions and apply it to help our customers solve their toughest battery problems
• Work closely with the sales team throughout the pre-sales process, including preparing proposals and developing strategies to win customers
• Collaborate with many other teams at TWAICE (Sales, Customer Success, Engineering, Product Management, and Marketing) and see yourself as an advocate for the customer
• You build strong technical relationships with potential customer teams to ensure TWAICE has the “first pitch” on new projects
• Structure, document, and communicate client projects/upselling during internal solution sketches and employ creativity to match customer expectations with current and future TWAICE platform capabilities
• Deliver initial analysis and simulations on customer’s own battery, ESS, or mobility project data to demonstrate the value proposition of TWAICE Battery Analytics Solutions to interested customers
• Coordinate a seamless handoff with the Customer Success team to ensure customer onboarding is seamless
• Deliver engaging product demonstrations, both in person and virtually, to support sales, marketing, business development and general thought leadership activities – You are a TWAICE storyteller!

Your profile

• Knowledge of battery analytics/aging is mandatory
• Bachelor’s or Master’s Degree in electrical engineering, mechanical engineering, information technology or equivalent  
• Experience in the battery industry or a related field, ideally in the energy industry (Integrator, Utility, IPP, etc.)
• Understanding of the electrical, thermal and aging behavior of Li-Ion batteries
• Ideally experience in Python and Matlab/Simulink
• Experience in technical pre-sales as a Solution Engineer, Solution Architect, Sales Engineer or Post-Sales/Implementation (CSM)
• Exceptional presentation and communication skills, both face-to-face and in writing
• You can get to the heart of complex issues and communicate them to a non-technical audience
• At the same time, you can talk to technical teams at eye level
• You can easily manage, prioritize and successfully complete multiple customer projects in parallel
• You are enthusiastic, proactive, positive, customer- and service-oriented
• You feel comfortable in a fast-paced startup environment

If you find yourself wondering whether to apply or not because your profile does not match our description 100%? We are more than happy to receive your application – for us, motivation, and drive to succeed can be worth more than matching all the listed qualifications.

Benefits

TWAICE offers a competitive compensation package designed to reward your contributions and invest in your future. This includes a competitive salary that reflects your experience and skills, alongside the opportunity to directly participate in TWAICE’s success through virtual company shares (VSOP). We further support your growth and well-being with a comprehensive benefits package.

• A training budget $2000/year and further training possibilities within the company
• Free access to a tool of your choice: Skillshare or Coursera
• Subsidized access to gyms via a Gympass membership – not only for you, but also for your family and friends.
• Monthly home office compensation
• Flexible working hours and work-from-home policy. You decide when and where you work. We provide you with state-of-the-art IT hardware
• 401 (k) savings plan
• Health insurance for you and your family
• 17 vacation and 5 sick days
• A high degree of personal responsibility, creative freedom, and opportunities
• A strong team culture with regular team events and off-sites (Summer and Christmas party, at least one big off-site, Oktoberfest event)

Social Media

Would you like to find out more about TWAICE as an employer? Then take a look at Facebook, Instagram, LinkedIn or Kununu .

About Us

The world is transitioning towards renewable energy generation and sustainable transportation to counteract global climate change. Batteries are both the key and the achilles heel of this transition. Our mission is to enable efficient development and long lifetime of stationary energy storage systems and electric vehicles with our Predictive Battery Analytic Software based on Digital Twins. Join us on our way to an emission free future. We are a fast growing venture capital financed start-up of about 120 employees – Become part of the family!