Support Specialist – Construction Services

Support Specialist Construction Services/Heavy Hauling

Location: Forest Park, Ga (Georgia Power Company Transmission – General Services Headquarters)

JOB SUMMARY

This position is responsible for auditing invoices for Heavy Hauling, maintaining the Trails system, as well as assisting the dispatch team when needed. This position will also support other groups in Construction Services with various special projects as needed.

JOB DUTIES & RESPONSIBILITIES

• Successful candidate will be responsible for working with other employees and Supervisor in auditing, renting, and dispatching construction equipment to Transmission Construction and Georgia Power personnel.
• Job role requires heavy interfacing with Heavy Hauling contract companies & GPC personnel in invoicing, routing, and delivery of materials, equipment, and services.
• Must be able to prioritize, multitask, and remain focused in a changing environment.
• Responsible for maintaining trackers in the Trails tracking system.
• Must participate in scheduled rotation to receive after hours emergency calls.
• Must be able to follow and complete established processes.
• Must be an expert at customer service, clearly demonstrating the ability to multitask in a fast-paced environment.
• Track equipment and ensure that inventory is correct.
• Assist with scheduling of material deliveries to successfully complete projects.
• Must be available to work assigned storm duty, which could include evenings, weekends, and overnight travel.
• Must be able to communicate with multiple supervisors for work direction on special projects.

JOB REQUIREMENTS

Education Requirements:

• High School graduate/ GED equivalent. Advanced course work desirable

Experience Requirements:

• Working knowledge of transmission construction equipment is strongly desired.
• Understand and embrace the GPC safety culture.
• Working knowledge of contractual agreements.
• At least 5 years experience in the above areas is desired.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong oral and written communication skills.
• Good organizational skills with the ability to balance multiple projects simultaneously.
• Capable of working efficiently and effectively across multiple organizations.
• Strong problem solving skills and decision making abilities.
• Proficient in the use of Microsoft Office programs, specifically Word, Excel, & Access.
• Pre-employment EEI Customer Service Representative test is required and must be passed in order for candidate to be considered.

BEHAVIORAL ATTRIBUTES

• Display Our Values Safety First, Intentional Inclusion, Act with Integrity, Superior Performance.
• Be a team player with the ability to build quality working relationships.
• Must understand the value of customer service and support.

NOTE: Updated resume demonstrating related experience to this job description/posting must accompany application.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America’s premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company’s promise to 2.6 million customers in all but four of Georgia’s 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers and communities needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 6922

Job Category: Construction

Job Schedule: Full time

Company: Georgia Power