**If you are a current Idaho Power employee, please apply through the
Employee Portal
.
Application Deadline:
08/05/2024 at 11:59 pm Mountain Time
# of Positions:
1
Job Type:
Regular
Job End Date:
Exemption Status:
Non-Exempt
Pay Range:
Entry: $34.85 – $43.56 Hourly; Mid/Senior: $84,115.20 – $122,012.80 Annually
Minimum Age Requirement:
Job Description:
Idaho Power located in vibrant Boise, Idaho is looking for a Program Specialist to join our Customer Programs team. Its an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to safely provide our customers with the reliable, affordable, clean energy they depend on. While this position is based at Idaho Powers downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.
What does a Program Specialist do for us?
Manages and/or creates energy efficiency, demand response, and renewable energy programs or other customer offerings. Includes program design, process development and improvement, system integration, marketing and communications, training and education, contract management, daily operations, payment processing, and reporting of results. Acts as the subject matter expert with comprehensive, specific, and progressive knowledge related to the program or area of discipline.
This role has multiple levels available with pay range as follows:
Entry Wage $34.85 – $43.56 Hourly
Mid/Senior Wage $84,115.20 – $122,012.80 Annually
A COMPETITIVE CANDIDATE WILL HAVE
Knowledge of:
- Common software programs such as Internet Explorer, Microsoft Outlook, Word, Excel, and PowerPoint
- Energy efficiency offerings and products and utility company operations
Skills in:
- Strong project management
- Interpersonal communication
- Clear and concise writing
- Organization, customer service, and data analysis
Preferred:
- Program planning and development
- Product marketing campaigns and tactics
- Issue resolution
- Demonstrated leadership skills
Ability to:
- Manage multiple responsibilities
- Work effectively in team environment and with a diverse group of people
- Prepare written and oral reports of status, problems, alternatives, and recommendations
- Work independently/self-starter
Preferred:
- Comprehend technical issues in energy
- Contract Management experience
- Influence, gain commitment, and manage conflict
- Analyze large and/or complex datasets and databases
- Develop alternatives and evaluate their value and potential for meeting company needs
- Generate continuous program improvements and enhancements
MINIMUM REQUIREMENTS
Entry Program Specialist:
Education:
- Bachelor’s degree in business, science, engineering, marketing, communications, or related field
OR
- An equivalent combination of education and experience
Experience:
Preferred:
- 3 years of work experience in utility industry with a customer related focus
Licenses & Certifications:
- Valid driver’s license with an acceptable driving record based on driving requirements for the position
Program Specialist:
Education:
- Bachelor’s degree in business, science, engineering, marketing, communications, or related field
OR
- An equivalent combination of education and experience
Preferred:
- Master’s degree in a related field
Experience:
- 3 years of experience in project or program management, including 2 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing
Preferred:
- 3 years of work experience in utility industry, with a customer-related focus
Licenses & Certifications:
- Valid driver’s license with an acceptable driving record based on driving requirements for the position
Senior Program Specialist:
Education:
- Bachelor’s degree in business, engineering, marketing, communications, or related field
OR
- An equivalent combination of education and experience
Preferred:
- Master’s degree in a related field
Experience:
- 5 years of experience in project or program management, including 5 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing
Preferred:
- 5 years of work experience in utility industry, with a customer-related focus
Licenses & Certifications:
- Valid driver’s license with an acceptable driving record based on driving requirements for the position
PHYSICAL REQUIREMENTS
This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. Position also requires the ability to occasionally bend, stoop and squat, ascend / descend stairs, ladders, climb in to and out of vehicles; twist, kneel, balance; rarely crawl. Rarely lift 10 lbs. shoulder height and above; rarely lift items weighing up to 50 lbs. waist high and knee high; rarely use exertional force less than 50 lbs.; occasionally use two hands to carry items weighing up to 50 lbs. and one hand to carry items weighing up to 25 lbs. Must be able to withstand confined spaces and heights. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.
#IPC2
Competencies:
Communication, Customer Orientation, Decision Making, Emotional Intelligence Essentials, Managing Work, Work Standards
__________________________________
Need Assistance Completing Your Application?
Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone: 208-388-2965 or Email:
Idaho Power is an Equal Opportunity Employer
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.
Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.