Senior DER Manager

As a Senior DER Manager, you will develop relationships with Distributed Energy Resource (DER) aggregators, owners, and operators, and drive market engagement among key accounts. You will manage and develop an ecosystem of DER aggregators and developers while supporting utility account success.

Responsibilities:

• Understand DER business models, customers, geography, and asset types
• Build regional DER recruitment plan in collaboration with Senior Commercial Manager and marketing team
• Attend industry events, meet stakeholders in person, and develop relationships
• Convert DER players from initial interest to account registration and participation
• Lead demos and training sessions on the platform with new DERs
• Ensure our dedicated Customer Support team solves day-to-day issues experienced by DERs
• Shepherd DERs through market participation steps
• Work with product team to flag product issues and recommend improvements to user experience
• Support regional utility account management plans, including coordination of market planning and support
• Drive holistic DER engagement in all regional markets, ensuring it is in line with expectations and agreed service levels
• Set deadlines and expectations for successful market operations based on DER feedback and clients’ operational and/or regulatory priorities
• Track, document, and report on progress, DER feedback, challenges, and updates internally to improve delivery, and to utility customers for visibility
• Step up as needed to support the account management teams with account coverage
• Help build a set of region-specific polished processes and tactics for DER market liquidity

Requirements:

• 5 years of experience in a customer-facing role (e.g., sales / BD, account management, project management, consulting), with at least 2 years in the DER, renewable project development, and/or energy sector
• Demonstrated track record of external stakeholder engagement and management (e.g., DER aggregators, owners, and operators; related products)
• Excellent communication skills with experience developing concise presentations and campaigns
• Strong professional network consisting of DER aggregators and developers, utilities, and grid software products
• Understanding of how DER aggregators and developers evaluate and prioritize revenue opportunities, ranging from wholesale markets, utility programs, and direct-to-utility VPPs