WORK FOR THE MOST ADVANCED + REPUTABLE SOLAR COMPANY IN NYS
EmPower Solars mission is to power everything with clean, renewable energy. Since 2003, the company has helped thousands of New York homeowners and businesses save money and reduce emissions through the installation of 50+ megawatts of distributed solar. EmPower Solar is the preferred choice of customers who are looking to power their lives with clean energy, and delivers on its promise of total home electrification by offering solar, battery storage, and EV charging solutions supported by world-class customer service.
EmPowers purpose-driven culture paired with our deep expertise and capabilities position our employees to succeed professionally and thrive personally.
EmPower Solar seeks an experienced, personable, motivated, and organized individual to perform duties as a Customer Service Associate to support and grow the company.
POSITION SUMMARY
The Solar Field Operations Assistant & Quality Control Specialist position involves managing and overseeing the operational aspects of solar and battery systems, ensuring quality control, and providing customer support. Key responsibilities include creating and preparing customer profiles for data portal integration, performing photo audits and quality control inspections on solar and battery systems, and mapping and managing system layouts in data portals. Additionally, the role includes remotely energizing systems pending successful inspections and utility approvals, conducting client walkthroughs post-commissioning, and explaining system operation options.
The position also supports the field operations team with schedule management, assists Solar Technicians and Team Managers with additional duties and special projects, and responds to monitoring companies (e.g., Tesla, EnPhase) to troubleshoot issues. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.
TARGET OUTCOMES
DUTIES AND RESPONSIBILITIESGeneral Tasks
REQUIRED QUALIFICATIONS/SKILLS
PREFERRED QUALIFICATIONS
The ideal candidate should also:
HOURS, COMPENSATION + BENEFITS
This is a preferred full-time position. This position allows for a flexible schedule, with telecommuting being an option. Strongly preferred start time at 9:00 AM. The typical day is 8 hours with a break for lunch.
Employee shall be hourly and receive an annual compensation commensurate with experience. Starting salary for this position will be $24 $26.50 per hour. Compensation will be increased with time in service and strong performance. Additionally, employee may be eligible for structured performance-based bonuses after successful completion of the initial employment period.
WHAT WE OFFER
APPLICATION
Interested applicants should fill out an employment application found here.
EmPower Solar is an equal opportunity employer committed to diversity in the workplace. Additional information is available at www.empower-solar.com.
Job Type: Full-time
Pay: $24.00 – $26.50 per hour
Benefits:
Schedule:
Ability to Commute:
Work Location: In person