Veris Manufacturing, an Emerald Technologies company, has an exciting opportunity for a Program Manager (PM) to join our Brea, CA team! The ideal Program Manager is a self-starting, multifaceted individual who can manage various activities related to the customer and order management experience including customer relations, quoting, cost control, budgeting, and all production processes, pre production through post-production. PM’s must be proactive and work closely with customers and the cross functional departments that manage production processes to ensure that all orders, requirements, and deadlines are met in a timely manner. The goal of our Program Management team is to ensure that business projects are aligned with our company’s mission, goals, customer expectations, and to maintain our strong business relationships.
At Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!
Responsibilities of the Program Manager:
- Enter and maintain information regarding customers and their parts in ERP system.
- Receive and process all customer assembly orders in accordance with established procedures.
- Collect information from customers regarding product or service complaints.
- Maintain customer files as needed for record keeping and for regular interaction with customers regarding account activity.
- Provide forecast information as needed by Sales/Operations regarding future customer orders.
- Monitor actual customer orders versus contract and/or forecast and report to Sales/Operations.
- Develop departmental procedures and recommend other Veris procedural changes as needed to improve customer service.
Benefits of the Job:
- Competitive medical, dental, and vision benefits
- Health Savings Account/Flexible Spending Account
- 401K and company matching with no vesting period
- PTO for rest and relaxation
- Gym reimbursement (through Anthem)
- Employee Assistance Program
- A safe and inclusive work environment with team and management support
- Employee training and development
- Community service and philanthropic initiatives
- Employee appreciation and events
- Career advancement opportunities
- Employee Referral program
- Employee discounts
- Eligible for the Program Management Quarterly Bonus Structure Program
Qualifications of the Program Manager:
- An associate’s degree in Business, Finance, or a related field is desirable.
- Minimum of 3 years Program Management experience working in PCBA, electronics manufacturing, or a related field.
- Contract Manufacturing experience is preferred.
- Sufficient ability to read, write, speak, understand, and communicate in English to complete work efficiently, effectively, and courteously.
- Must have conflict resolution, problem-solving, motivational skills, and teamwork.
- Excellent leadership, communication, and interpersonal skills to influence and inspire cross-functional teams.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously with the ability to meet deadlines.
Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.
At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.
Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.