Associate Manager, Residential Solar Programs

CONNECTICUT GREEN BANK

ASSOCIATE MANAGER, RESIDENTIAL SOLAR PROGRAMS

SUMMARY:

The Connecticut Green Bank (hereafter “Green Bank”) is seeking an Associate Manager to join its Portfolio Management team. The Associate Manager will be responsible for the ongoing management of the Green Bank’s closed portfolios of residential solar lease and loan projects. Duties include frequent external communication and collaboration, including with homeowners participating in the programs and/or their representatives, program servicers, operations and maintenance (“O&M”) partners, solar contractors, and more.

Green Bank, a quasi-public authority, is the nation’s first state-level “Green Bank,” leveraging public funds to increase and accelerate private investment in the green economy of Connecticut. Working at the Green Bank means being part of a dynamic team of talented people who are passionate about implementing the green bank model, stimulating the growth and development of clean energy and environmental infrastructure investment in Connecticut, and growing our economy, strengthening our communities, and protecting our environment.

EXAMPLES OF DUTIES:

Individual responsibilities may include:

• Communicating with homeowners (existing and future) to address program and/or system-related questions, particularly around production and performance;
• Managing the resolution of lease or loan related issues including but not limited to property damage, underperformance, and warranties;
• Tracking and reporting payment delinquencies, write-offs, and terminations;
• Performing financial calculations and cost/benefit analyses for decision making;
• Coordinating with multiple O&M providers on system repairs, including tracking and following-up to ensure completion of deliverables;
• Leading financing agreement-related activities, including transfers, buyouts, subordinations, and terminations;
• Drafting and reviewing work orders and/or contracts to initiate system repairs;
• Drafting program documents for internal review, including amendments and addendums;
• Monitoring and submitting program-related invoices and payment requests; and,
• Related duties as required.

The overall duties of this position will be refined based on the skills, qualifications, and experience of the individual hired and the ongoing needs of the team.

MINIMUM QUALIFICATIONS REQUIRED:

The following minimum qualifications in knowledge, skill, and ability are required:

• Familiarity with residential solar terms and concepts, particularly solar leases and loans;
• Ability to communicate efficiently and effectively, including explaining solar photovoltaic system production and performance to homeowners and/or their representatives with clarity, patience, and professionalism;
• Excellent interpersonal skills, with emphasis on customer service;
• Ability to lead the management of solar contracts including transfers, buyouts, subordinations, terminations, warranties, and insurance claims;
• Ability to identify and summarize key details for management review;
• Strong organizational and time management skills, with the initiative and ability to multitask and work with limited supervision;
• Ability to work efficiently on assigned tasks independently and as part of a small team;
• Creative problem-solving abilities and a sense of personal accountability and urgency for achieving results in a challenging, fast-paced environment;
• Familiarity with Microsoft Office products, particularly Excel and Word.

EXPERIENCE AND TRAINING:

General Experience:

• Minimum 4-7 years of relevant work experience, particularly focused on managing and operating residential solar projects. Familiarity with solar financing, particularly leases and loans, is preferred.

Substitutions Allowed:

• A bachelor’s degree in business or a related field may be substituted for four (4) years of general experience. In this situation, the candidate must have a minimum of three (3) years of relevant full-time work experience.

The Green Bank will determine if this position will be filled at the Associate Manager or Manager level based on the experience and qualifications of the individual selected.

Prospective applicants who meet most, but not all, selection criteria are encouraged to apply for the position.

EMPLOYMENT DETAILS:

• This position reports directly to the Associate Director of Portfolio Management.
• It is expected that the position will be based in the Green Bank’s Hartford, CT office, with opportunities for some remote work.
• State of CT benefits package, including generous time-off, health insurance covering medical, dental and vision, retirement, tuition reimbursement for continuing education, and paid leave.
• Salary commensurate with experience, ranging between $80,000 – $95,000.

PHYSICAL REQUIREMENTS:

• Frequent communications, verbal and written, both qualitative and quantitative
• Visually or otherwise identify, observe, and assess
• Repetitive use of hands and fingers typing and/or writing

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

HOW TO APPLY:

To apply for this position, please follow the link below and click on the “Associate Manager, Residential Solar Programs” position. Please submit a resume and cover letter to be considered for this position.

https://ctgreenbank.applicantpro.com/jobs/

Closing Date: October 31, 2024 or when a qualified candidate is identified.

AA/EEO

No recruiters please.