LTSA Service Coordinator

e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. Recognized on Bloomberg Nef’s Tier 1 Energy Storage list for 3Q 2024, e-STORAGE has implemented over 5 GWh DC of battery storage solutions in the U.S., Canada, the U.K., and China, establishing itself as a key player in global energy storage. Operating two state-of-the-art manufacturing facilities with an annual capacity of nearly 20 GWh, e-STORAGE is poised to continue delivering high-quality, scalable energy storage solutions for clean energy adoption.

For additional information about e-STORAGE, visit www.csestorage.com

Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since 2006. It is now one of the world’s largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Over the past 22 years, Canadian Solar has successfully delivered over 102 GW of premium-quality, solar photovoltaic modules to customers across the world. Likewise, since entering the project development business in 2010, Canadian Solar has developed, built, and connected over 9 GWp of solar power projects and 3 GWh of battery storage projects across the world. Currently, the Company has approximately 700 MWp of solar power projects in operation, 8 GWp of projects under construction or in backlog (late-stage), and an additional 17 GWp of projects in advanced and early-stage pipelines. In addition, the Company has a total battery storage project development pipeline of 52 GWh, including approximately 2 GWh under construction or in backlog, and an additional 50 GWh at advanced and early-stage development. Canadian Solar is one of the most bankable companies in the solar and renewable energy industry.

For additional information about Canadian Solar, visit www.canadiansolar.com

Position Title: LTSA ServiceCoordinator

Department: Operations

Entity: e-STORAGE

Reports To: Director of Service

Location: US or CAN

Position Summary:

The LTSA Service Coordinator will assist the LTSA ServiceManagers in all service operations performance metrics and reporting requirements. The role is primarily focused on the commercial support area of the service business, with strong expertise in operational data analysis of service activities. Contract management, warranty handling support, and tracking various areas of the service business. Expertise in visual presentation of complex data sets from various sources. Knowledge of energy storage systems and the renewable energy industry operations would be an asset.

Responsibilities:

• Assist LTSA Service Managers in developing project/daily plans, associated communication documents, management of trackers, and related activities.
• In charge of tracking schedules to actual performance, and reporting on spare parts consumption to maintain accurate inventory counts and reorders. (Managing onsite inventory out of scope)
• RMA and warranty defect returns and replenishment.
• Assist in supporting the LTSA Service Managers in managing contracts, invoices, change orders, warranty defect notices, claims, etc.
• Oversee purchase requests/purchase orders.
• Support LTSA ServiceManagers in preparing for quarterly LTSA business reviews
• Assist LTSA ServiceManagers with On-Boarding processes
• Assist with the preparation of monthly reports to clients/owners and present performance metrics and KPIs for both internal and external stakeholders
• Assist in reporting LTSA budget vs actual variances and tracking costs such as PO burn rates etc.
• Complete other duties and projects as assigned.

Qualifications and Experience:

• Degree or diploma in a related field such as Data, Analytics, Finance, Business, or Engineering from a university or college.
• Experience working within a Computerized Maintenance management system (CMMS)
• SCADA experience is a plus
• Minimum 2+ years of relevant experience or equivalent combination of education and experience.
• Experience in the renewable energy industry or a service background preferred.
• Solid and effective interpersonal and communication skills.
• Solid and effective visual presentation of complex data sets into graphs, charts, etc.
• Strong organizational and time management skills; Acute awareness and ability to manage deadlines.
• Technical proficiency in Microsoft Office Suite, including Word, Expert in Excel, PowerPoint, and MS Visio.
• Accuracy and attention to detail are a must.
• Ability to establish and maintain effective working relationships internally and externally.
• Demonstrated independent thinking, initiative, and creativity.
• Ability to function successfully both independently and within a team.
• Demonstrated professional appearance and conduct.
• Ability to work flexible hours (evenings, weekends)as required.
• Valid Driver’s license, valid insurance, and access to a reliable vehicle.
• Some travel to project sites may be required.

Compensation & Benefits

Canadian Solar offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, vacation, and sick days.

Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.