Job Description
Overview
The Operations & Maintenance Technician III will be responsible for helping to ensure the operational performance of our generation and energy storage asset portfolio. This position requires a variety of technical and other skills to perform various aspects of solar PV system O&M, including system monitoring, preventative maintenance inspections, troubleshooting and diagnosis, and corrective repairs. This role is part of a career progression series and is marked by increased technical responsibility.
The O&M Technician III reports directly to the Director of Operations & Maintenance. It is expected that this position will require approximately 20% office work and 80% field work (day travel).
RESPONSIBILITIES
Relationship Management
• Fosters a sense of trust and reliability on behalf of all asset owners and/or owner representatives by providing timely and accurate communication about all site issues.
• Builds strong relationships with host facility staff and off-taker representatives through proactive communication and adherence to all site access guidelines.
• Advises stakeholders on technical operations and maintenance of solar PV generation facilities.
Planning and Administration
• Assists the Director of O&M with scheduling inspections and repairs.
• Reviews upcoming work orders and completes detailed planning to include identifying required tools, materials and site host considerations.
• Requests quotes and procures materials/parts for assigned work orders.
• Coordinates with site host representatives as required to facilitate site access.
• Submits required information to request warranty replacements via manufacturer RMA process.
System Operation and Maintenance
• Performs annual preventative maintenance inspections (PMIs) as assigned.
• Responds to site outages as directed and performs on-site troubleshooting to include documenting as found conditions and performing root cause analysis.
• Recommends and performs corrective repairs including but not limited to the removal and replacement of system components and other corrective actions as directed.
• Documents all service visits, including annual inspections, assessments, maintenance, and other field work. Communicates relevant details in a timely manner via appropriate reporting format.
• Utilizes monitoring platforms to periodically review the health of all operating assets (to include 1 weekend per month).
• Diagnoses site issues, either remotely or on site, and communicates relevant information via cloud-based ticketing platform.
• Acts as Team Lead for assigned field work as directed.
Safety & Training
• Instills and adheres to the organization’s safety culture.
• Reports safety observations and utilizes stop work authority as required.
• Continuously assesses job-related hazards, implements relevant control measures, and notifies supervisor when work scope is unsafe to perform.
• Properly utilizes relevant Personal Protective Equipment (PPE) according to contractual obligations, NFPA 70E, and OSHA requirements.
• Demonstrates knowledge of electrical safety including principles of NFPA 70E.
• Practices continuous learning and seeks to become a subject matter expert on all major equipment types installed across our fleet of assets including DAS, inverters, trackers, and substation equipment.
• Maintains relevant equipment operator licenses as required.
• Assists in training other technicians and electricians in select job-specific technical processes.
BASIC QUALIFCATIONS REQUIRED
• Bachelor’s High School Diploma or equivalent
• Minimum two years of experience installing, troubleshooting, or maintaining utility-scale PV solar equipment
• General understanding of physical, electrical, and structural construction plans
• Demonstrates knowledge and skills related to the construction and operation of electrical equipment
SKILLS AND EXPERIENCE PREFERRED
• NABCEP System Inspector Board Certification or equivalent preferred
• Experience with Nextracker and/or ATI tracker installation and/or maintenance preferred
• Experience with the National Electric Code as it pertains to solar PV system design preferred
• Strong computer skills
• Ability to work well with others in a fast-paced construction environment
• Self-motivated
• Honest, reliable, self-aware, and conscientious
• Strong interpersonal communication skills, both verbal and written
• Strong planning, organization, and prioritization skills
OTHER REQUIREMENTS
• Demonstration of company core values; Community, Safety, Perpetual Improvement, Nature, Joy, and Respect
• Valid state driver’s license, clean DMV driving record
• Ability to be on-call to address delays, emergencies, bad weather, and other issues at the jobsite
• Requires approximately 20% office work and 80% field work (day travel)
• Some evening and weekend work may be required
• Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching
• Must be able to lift up to 40 pounds at a time
• Require travel to worksites and projects as needed
• Exposure to characteristic construction site dangers
LOCATION
• This position is located in Baltimore, M