Position Information
LOCATION: Orange, CT
SALARY RANGE: $92,100 – $115, 200
Schedule: Office / Field
Job Description
Job Summary
Supervises union employees in the SCG Customer Charged Service Department in both office and field capacities. Oversees daily work in both utility and service operations, safety compliance, field inspections, and training functions. Ensures all mandatory compliance goals are met and interacts to resolve customer issues and concerns (external and internal) providing overall customer satisfaction
Key Responsibilities
- Supervises to ensure safe and efficient operation of the daily field activities of Service Technicians.
- Responds to gas leak emergencies providing oversight on policies and procedures outlined in SCG/CNG Service Policies and SCG O&M Policies
- Supports and provides all required and necessary resources for Service Technicians to maintain first responder status and service contract obligations
- Provides and ensures both HR and safety training goals are met with an emphasis on Operator Qualifications
Required Qualifications
- Minimum 5 yrs of relevant experience or equivalent
- High School Diploma / GED required
- Valid CT Drivers License
- Knowledge of natural gas properties and distribution with technical applications to end user systems for heating
Preferred Qualifications
- Associate or bachelors Degree with a minimum of 5 yrs experience
- Valid State of Ct Trade License
- Previous experience at a Supervisory level
Competencies
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or External)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Disclaimer
AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individuals sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.
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Additional Disclaimer Information
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables.
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Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRIDs employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
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