Inside Sales – Account Executive 1 – B2B

Who We Are Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!

What We’re Looking For:

The Account Executive 1 will be responsible for marketing renewable energy products and services to commercial customers. This role involves identifying potential customers, understanding their needs, and effectively communicating how the company’s offerings can meet those needs. The agent will work to achieve individual sales targets while providing exceptional customer service and maintaining accurate records of customer interactions. This opportunity will start as a contractor, providing you with an excellent opportunity to showcase your skills with the goal of transitioning into a full-time employee within your first 90 days.

Arcadia is open to fully remote candidates and employees have access to co-working spaces.

What You’ll Do:

Key Responsibilities

• Sales Generation

• Conduct outbound calls to commercial prospects to promote and sell Arcadia products and services.
• Identify customer needs and recommend appropriate products or services.
• Achieve individual sales targets and contribute to overall team sales goals.

Customer Engagement

• Build and maintain strong relationships with customers through regular follow-ups.
• Provide detailed information about products and services, addressing customer inquiries and concerns.
• Ensure a positive customer experience by providing excellent service and support.

Sales Strategy and Execution

• Implement sales strategies to reach targeted customers and increase conversion rates.
• Participate in sales campaigns, promotions, and other initiatives to drive sales growth.
• Stay updated on product knowledge and market trends to effectively communicate value propositions.

Data Management and Reporting

• Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
• Prepare and submit regular sales reports to management.
• Analyze sales data to identify trends and opportunities for improvement.

Team Collaboration

• Collaborate with team members and other departments to ensure a cohesive approach to sales and customer service.
• Participate in team meetings, training sessions, and professional development activities.

What Will Help You Succeed:

• Experience and Skills

• Proven experience in commercial sales.
• Strong sales skills with a track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with customers.
• Proficiency in using CRM software and other sales tools.

Educational Background

• High school diploma or equivalent; a bachelor’s degree in business, Marketing, or a related field is preferred.

Personal Attributes

• Self-motivated with a strong drive to succeed.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Resilience and adaptability in a fast-paced sales environment.

Technical Proficiency

• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales performance software.
• Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Customer-Centric Approach

• Strong focus on delivering exceptional customer service.
• Ability to understand and address customer needs effectively.
• Commitment to maintaining a high level of customer satisfaction.

What We’re Looking For:

This is a contract-to-hire opportunity meaning this role will be temporary and have the potential to convert to a full-time opportunity. The Sales Manager, commercial will build and oversee a team of Business-to-Business Sales Representatives focused on generating sales to commercial customers. The manager is responsible for coaching and developing Sales Representatives, maintaining the operating structure, and leading the team towards achieving sales quotas. This role involves providing leadership to achieve sales objectives, operational enhancements, process compliance, and collaboration within the team and across the sales channel.

Arcadia is open to fully remote candidates and employees have access to co-working spaces.

Key Qualifications:

• Leadership and Team Development

• Proven experience in building, leading, and developing a high-performing commercial team.
• Strong ability to coach, mentor, and train sales representatives to increase productivity and maintain sales goals.
• Demonstrated success in setting goals and objectives for the sales team and implementing strategies to enhance performance.

Sales Strategy and Execution

• Expertise in developing and executing outbound lead generation strategies to optimize contact rates and drive sales.
• Ability to set realistic and achievable sales quotas and develop plans to meet and exceed these targets.
• Experience in designing and managing sales campaigns, promotions, and initiatives to stimulate sales growth.

Operational Management

• Strong organizational skills.
• Experience in process optimization to enhance efficiency and effectiveness in sales operations.
• Commitment to ensuring compliance with company policies, industry regulations, and quality standards.

CRM and Data Management

• Proficiency in using CRM software to manage customer data and sales activities.
• Ability to ensure CRM systems are accurate and up to date on a daily basis, leveraging data for strategic decisions.

Communication and Collaboration

• Excellent communication skills to foster a collaborative environment within the team.
• Ability to serve as a liaison between the sales team and other departments, ensuring smooth communication and coordination.

Customer Relationship Management

• Strong focus on maintaining high levels of customer satisfaction and promptly resolving any customer issues.
• Ability to develop and maintain strong relationships with key clients and stakeholders.

Analytical and Problem-Solving Skills

• Strong analytical skills to track and analyze sales metrics, prepare reports, and present insights to management.
• Ability to identify and implement improvements based on data-driven insights.

Adaptability and Innovation

• Ability to stay updated on market trends, competitor activities, and industry developments.
• Encouragement of a culture of innovation within the sales team to continuously improve sales strategies and operations.

Must-haves:

What will help you succeed:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in commercial sales, with at least 2 years in a supervisory or managerial role.
• Proficiency in sales and CRM software such as Salesforce, HubSpot, or similar.

Benefits:

Upon successful completion of the 90-day contract, candidates will have the opportunity to convert to full-time employment status and be offered the following benefits:

• “Remote first” culture – work anywhere in the US as long as you have a reliable internet connection
• Flexible PTO – no accrued hours and no limit on the number of vacation days exempt employees can take each year
• 17 annual company-wide holidays including a week long “summer break”
• 10 days sick leave
• Up to 4 weeks bereavement leave
• 2 volunteer days off
• 2 professional development days off
• 12 weeks paid parental leave for all parents
• 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents

Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States. Please note that we are unable to offer visa sponsorship for this position at this time

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The Target Annual Compensation for this contract will be a base salary of $70K and a commission $120K. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.

Thank you