Office Administrator, Operations

About Us:

Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World’s Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHLs Seattle Kraken, WNBA’s Seattle Storm, and the world’s biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journals Sports Facility of the Year and Pollstars best new concert venue and is consistently ranked within Pollstars top 10 for top grossing arenas worldwide.

Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Overseeing hundreds of venues across the globe including: UBS Arena in Belmont Park, NY, Moody Center in Austin, TX, Acrisure Arena in Greater Palm Springs, CA, Co-op Live in Manchester, UK, OVG is a positive disruption in the sports, live entertainment and hospitality industry.

Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institutes first Zero Carbon Certification.

Position Summary:

The Office Administrator for Operations requires extensive experience with CMMS programs, managing work orders, inspections, and compliance tracking. It involves collaborating with Legal and Finance to handle vendor setup, payments, insurance, and contract renewals, while assisting department leaders in maintaining capital and operating budgets. The position also supports compliance with local and state regulations, manages safety training and corporate compliance through web-based systems, and generates staffing reports. Additional responsibilities include creating purchase orders, maintaining department contact lists, overseeing communication devices, managing office supplies, and serving as project manager for special projects, among other tasks.

Essential Duties & Responsibilities:

• Experience in maintaining and being an admin of a CMMS program including Work orders, inspections, and compliance tracking.
• Work with Legal and Finance on vendor set up, payment, insurance, contract renewal, policies and procedures.
• Assist department Directors and Vice President in creating and maintaining both capital and operating budgets.
• Help with Compliance for City, County, and state regulations including permits.
• Assist in safety coordination for department including trainings. Maintain corporate compliance on web based system.
• Work with timekeeping systems to create weekly staffing reports for department Manager and Directors.
• Create Purchase Orders for the department.
• Maintain department contact list.
• Act as project manager for special projects.
• Oversee communication devices for the department.
• Oversee office area, ordering supplies, snacks, organize, and general upkeep.
• Other duties as assigned.

Required Experience & Qualifications:

• Experience working in facility operations.
• Working with service contractors for tracking, scheduling, ensure requirements are met.
• Computer skills working with Microsoft products and a CMMS system.
• Must be adaptable with the ability to work under pressure to meet deadlines.
• Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
• Extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
• Exceptional experience in leading, motivating and developing employees
• A high degree of personal integrity and consistently put the interests of the organization first.
• Must be a fierce communicator and cross-organizational collaborator.

Preferred Experience & Qualifications:

• 3 years experience with large-scale Facilities operations

Working Conditions:

• Minimal Travel (<10% travel): May be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.
• Must be able to work normal business hours. Occasionally nights and weekends.
• Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building

Compensation

• In accordance with the Washington State Equal Pay and Opportunity Act, the expected pay range for this position is $25.00 – $35.00/hr
• This role is full-time, non-exempt and eligible for overtime pay

Benefits & Perks:

• Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans
• Company-paid life insurance and short- & long-term disability insurance
• 401k (pre-tax and Roth) with Company match up to 4%
• Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events
• Annual wellness stipend for mental & physical health
• 10 vacation days, 3 personal holidays, and accrued sick time
• Minimum 10 paid holidays per year
• Paid parental leave
• Company-paid Orca, local transit card
• Corporate office located at Climate Pledge Arena; complimentary Arena garage parking offered
• Employee meal perks
• Company-paid employee assistance program and Headspace subscription
• Company-wide recognition platform
• Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
• Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you dont meet every job requirement listedor if you havent worked in the industry or are still learning about the industrywe still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is Make Us Better and we recognize diversity, equity and inclusion as a critical business strategy.

If youd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.