Cash Collections Analyst

A Snapshot of Your Day (position overview)

The Collection Department is responsible for collecting Siemens Energys Accounts Receivable in a timely fashion while providing that service in a coordinated customer service environment. It is our responsibility to report the status and trends of each Business unit’s Accounts Receivables to the management of those BUs!

In this role, you are responsible for performing activities vital to collecting accounts receivable and converting the same to cash with an assigned portfolio of accounts. This is also performed under the direct supervision of the department manager. You will collaborate with internal and external customers in a knowledgeable and organized fashion on the status of the accounts and the business Accounts Receivable position.

The position reports to the North America Cash Collection Manager.

How Youll Make an Impact (responsibilities)

• Handles and collects assigned AR portfolios across business divisions and, Research and reconciles customer accounts.
• Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.
• Build and maintain strong working collaborations and customers to deliver the best total customer experience.
• Understand customer infrastructure, and processes, and identify appropriate contacts to optimally address customer issues impacting payment performance.
• Identifying at-risk customers and root causes of delinquency to manager.
• Raise issues to the appropriate internal management level (Sales, Finance, Project Manager, Order Entry).
• Identify and document customer disputes.

What You Bring (requirements)

• Bachelor’s degree or equivalent experience in Accounting or Finance.
• Minimum of 3+ years of business corporate collection experience.
• Knowledge of billing & collection procedures
• Solution-based mentality with strong initiative
• Experience with SAP and Excel
• Great teammate with the ability to share knowledge & information.
• Ability to work with deadlines, prioritization, and organization of workload
• Highly customer service oriented
• Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but were also using our technology to help protect people and the environment.

Our international team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Check out this video to learn more about Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

• Career growth and development opportunities
• Encouraging work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

https://jobs.siemens-energy.com/jobs