About Us:
Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World’s Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHLs Seattle Kraken, WNBA’s Seattle Storm, and the world’s biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journals Sports Facility of the Year and Pollstars best new concert venue and is consistently ranked within Pollstars top 10 for top grossing arenas worldwide.
Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Overseeing hundreds of venues across the globe including: UBS Arena in Belmont Park, NY, Moody Center in Austin, TX, Acrisure Arena in Greater Palm Springs, CA, Co-op Live in Manchester, UK, OVG is a positive disruption in the sports, live entertainment and hospitality industry.
Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institutes first Zero Carbon Certification.
Position Summary:
The Guest Experience Supervisor (part-time) is an essential role on the Guest Experience team. As a Supervisor, you assume the role of a team leader, communicator, problem solver, decision maker and a lead example of creating memorable moments on event day, not only for guests but also for the staff assigned to your team. This position is responsible for ensuring all guests and team members enjoy a safe atmosphere with an exceptional level of service and operational execution.
The ideal candidate will possess a true passion for providing unparalleled guest service and care, and will exhibit a strong aptitude for leadership, problem solving, and effective communication.
Essential Duties & Responsibilities:
Required Experience & Qualifications:
Preferred Experience & Qualifications:
Working Conditions:
Compensation
In accordance with the Washington State Equal Pay and Opportunity Act, the expected rate for this position is $28.30/hr.
Benefits & Perks:
Our Commitment to Diversity, Equity, and Inclusion in Hiring:
Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you dont meet every job requirement listedor if you havent worked in the industry or are still learning about the industrywe still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is Make Us Better and we recognize diversity, equity and inclusion as a critical business strategy.
If youd like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].
Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.