The future is what you make it.
The Sr. Technology Specialist role in the Technology Services Department is a dynamic position focused on providing technical support to licensed and non-licensed customers in Hydroprocessing & Renewables Technologies, including Naphtha/Distillates/VGO/Pygas Hydrotreating, VGO/Distillates Hydrocracking, and Ecofining.
This role offers significant career growth opportunities within Honeywell UOP, enabling extensive networking across departments and direct customer engagement. Key responsibilities include ensuring customer satisfaction, understanding their needs, and fostering strong relationships while collaborating with global teams and Service Managers. The role requires strong problem-solving abilities, independent work skills, and effective communication, with regular interaction with both external customers and Honeywell UOP personnel worldwide. The position reports to the Senior Manager, Technology Services – EAFSU, with close coordination with Des Plaines Technology Services Managers.
LOCATION: This role is on a hybrid working schedule and can be based from our Des Plaines, IL or Houston, TX location.
RELOCATION PACKAGE: This role is offering a generous relocation package for candidates who reside 50 miles or more from the working location.
Are you ready to help us make the future?
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
UOP, a Honeywell company headquartered in Des Plaines, Illinois, is a leading international licensor of processing technology and supplier of engineering services, catalysts and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas processing and petrochemical industries. With more than a century of leadership in hydrocarbon processing technologies, UOP has led six revolutions in technology that transformed our industry. For more information visit www.uop.com.
The annual base salary range for this position is $125,000 – $165,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations.
BENEFITS: Benefits provided may differ by role and location. Learn more at benefits.honeywell.com.
- Unlimited Vacation Plan with No Preset Maximums
- Flexible Hybrid Work Schedule
- Medical/Rx Health Savings Account (HSA)
- Dental/Vision
- Short/Long-Term Disability
- Employee Assistance Program (EAP)
- 401(k) Plan
- Education Assistance
KEY RESPONSIBILITIES:
- Serve as a trusted advisor for Hydroprocessing & Renewables technologies, providing expert technical support for new unit start-ups, turnarounds, and troubleshooting, both remotely and on-site.
- Ensure health and safety compliance through routine training, incident reviews, and active participation in Safety Management Teams (SMS).
- Evaluate commercial operations, identify design improvements, and communicate Honeywell UOP recommendations to help customers achieve their goals.
- Provide field support as part of the Field Service Reserve (FSR), serving as the main Technical Advisor or in a training capacity.
- Participate in engineering reviews, including Design Basis, PFD, P&ID, and HAZOP meetings, while mentoring less experienced engineers.
- Develop and present training materials, update process manuals, and lead or contribute to technical committees and industry forums.
- Champion innovation by supporting New Product Introduction (NPI) projects, collaborating with R&D, and validating commercial data.
- Drive productivity and knowledge sharing through internal infrastructure projects, supporting IIoT and Connected Services initiatives.
- Assist in the development of yield estimates, technical proposals, and catalyst reload or revamp opportunities, while supporting sales through customer insights.
- Ensure Customer Care Excellence (CCE) by providing best-in-class service, capturing knowledge, and fostering strong customer relationships via Salesforce.com (SFDC).
- Identify and champion new business opportunities and ideas to meet Honeywell UOPs strategic goals and Annual Operating Plan (AOP). Lead resolution projects as needed.
- Perform physical inspections, including climbing, crawling, and walking on pressure vessels, distillation columns, tanks, and piping.
- Travel up to 25% of the time.
YOU MUST HAVE:
- Bachelors degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics
- 5+ years of broad refinery experience providing extensive knowledge of refining technologies, equipment, and operations.
- 2+ years of experience with Hydroprocessing & Renewables technologies in technical support or operations.
WE VALUE:
- Bachelors degree in Chemical Engineering
- Strong interpersonal skills.
- Strong verbal and written communication skills are required to manage the extensive internal and external customer contact that the position demands.
- Ability to work well independently and in a team environment.
- Ability to handle multiple tasks concurrently and adjust to changing priorities.
- Good problem solving and dispute resolution skills
- JOB ID: req460510
- Category: Engineering
- Location: 50 E Algonquin Rd,Des Plaines,Illinois,60017-5016,United States
- Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.