Program Manager II

Job Description

About This Opportunity

We are hiring a Program Manager (PM) to manage day-to-day operations and lead program staff focused on utility-funded, industrial energy efficiency project outreach and facilitation. The PM is responsible for coaching program staff to be trusted advisors who will identify energy projects and provide analysis. Program staff work directly with industrial customers and service providers to navigate utility energy efficiency programs, overcome project obstacles and work with other stakeholders to drive energy savings.

The PM is responsible for the program and for managing the continuous improvement process for delivery of service, program metrics, workflow management, talent optimization and cost effectiveness. The PM executes performance monitoring and escalation processes, as well as monthly/quarterly/annual reporting. The PM manages the customer retention strategy and assists in pricing and contracting of new work. The PM oversees and guides the program team to continuously improve the programs core offerings with new and innovative energy savings tools and processes.

You would be right for this role if:

• You are interested in being a part of a company that helps industrial facilities save energy in Chicagoland and northern Illinois
• You enjoy leading a high performing team; and collaborating to move the team towards better
• You are a life-long learner who feels shared success is the ultimate success
• You take pride in providing a great customer service experience
• You are a problem solver and take initiative to get the job done

This full-time, exempt position is located in our Park Ridge, Illinois office and reports to the Midwest Program Director. The role allows remote work and requires regular in-person gatherings with program staff and utility clients. The position requires approximately 10% travel, most of which is local.
About Us

At Cascade Energy, we believe in better. We come to work every day with a drive for continuous improvement, and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways. We offer utilities and industrial facilities novel ways to meet their sustainability, emission reduction, and energy savings goals. We specialize in energy efficiency program design and implementation; carbon tracking and report; scope 1,2, and 3 consulting services, energy efficiency engineering; energy management software, and hands-on training and coaching. Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small up to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade has offices in Oregon, Washington, Utah, Colorado, Idaho, Illinois, California, and the Northeast region.
Why work at Cascade?

As a 100% employee-owned company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.
In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about DEIA at Cascade by visiting cascadeenergy.com/deia.
Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.
Qualifications

As a part of our team, the most important qualifications are shared values, a customer-centric approach, and an aptitude for learning. You would be a great fit for this position if you have:

• A Bachelors Degree in Engineering, Business Administration or other related field of study
• At least 8 years of project management experience, preferably in utility-funded energy efficiency programs or a related industry
• Experience leading a multi-faceted team toward high quality execution
• An ability to manage long-term client relationships so that priorities are understood, strategies implemented, and goals met.
• Experience in an industrial setting and knowledgeable of industrial equipment and utilities
• An understanding of the industrial project approval process as well as typical barriers to this process and techniques for working through these barriers

For candidates whose experience may not align perfectly with all these preferred skills but can see themselves adding value in this role, we encourage you to still apply. Cascade is dedicated to building an inclusive and authentic workplace and places strong import on learning and development. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Compensation & Benefits

Our total rewards include competitive pay and excellent benefits. These include health (90% paid for team member, 70% paid for dependents on HDHP plans and 85% paid for team member, 65% paid for dependents on PPO plans), vision, FSA or HSA options with an employer contribution, life insurance, short- and long-term disability insurance, paid parental leave, 401k retirement plan with a guaranteed 3% contribution, Employee Stock Ownership Program (ESOP), annual cash performance bonus, paid vacation, sick time, and an inclusive, flexible paid holiday policy. New for 2024 we are excited to add an additional wellbeing contribution of $500 for HSA, FSA, or LSA (Lifestyle Spending Account).

The salary range for this position in Chicago, IL is $110,775 – $148,890 encompasses two levels within Cascade as we are open to those meeting the minimum requirements as listed above to those with more experience. However, final salary offered may vary depending on non-discriminatory factors such as job-related knowledge, skills and experiences, and geographical location if different than the above.
Application Process

Applications will not be considered without a resume and letter of interest (.pdf please) describing what about our team or the position resonates with you, and how your experience could make you a great fit for the role. Professional references will be requested from finalists.

• Please, no phone calls.
• Please, no outside recruiters or agencies.
• Cascade Energy is not able to provide sponsorship for work authorization in the U.S., which includes OPT.

Click here to join our Talent Community its the best way to keep up with and learn more about Cascade Energy! In occasional mailings, well brief you on our industrial decarbonization efforts and share more about our company culture and what makes Cascade a great place to join and to grow.

AAP/EEO STATEMENT

Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter. Cascade Energy uses the federal E-Verify system to determine eligibility for work in the United States and conducts post-job offer, pre-employment drug screening.