Do well by doing good.
EnergySage is the leading online marketplace for solar and other clean energy technologies. Millions of consumers use our content and tools to research and evaluate solar, batteries, community solar and other energy products and services. Our brand is trusted by consumers and thought leaders. Check out our coverage in the New York Times, the Wall Street Journal, the Washington Post and more.
We are a team of passionate, collaborative, authentic individuals who are dedicated to making renewable energy options more accessible and affordable to consumers. Headquartered in Boston, MA, with teams in Serbia, we are currently 120+ employees and growing rapidly.
Our team operates on a hybrid work schedule with 3 days of onsite collaboration. Learn more about our company and our team: www.energysage.com/about-us/company
Staff Product Designer, Supplier
Design at EnergySage
The design team has grown our two-sided marketplace by relentlessly focusing on and championing the needs of the customer – their problems, motivations, and limitations. Our team needs your help to build on this momentum as we turn our attention to creating a best in class experience for our installers.
Our design team spans across marketing and product, truly aligning our work to our customers’ journey. We’re an ultra-collaborative group, working to ensure our users have a delightful experience no matter the touch point. While the whole team shares design reviews and many rituals, we have two distinct working models, the embedded triad model for our product designers and a service model for the marketing designer.
The Staff Product Designer, Supplier role
This role sits within the Product organization, and will lead product design for the supplier side of our marketplace. You will also inspire, mentor and coach less experienced designers on UX and design best practices as well as user-centered design and research practices. Reporting to the Head of Design, you will be a part of setting our vision for the future and you’ll create new features and functionality that decrease churn, uncover new revenue opportunities and give our suppliers the tools needed to power a delightful experience for our consumers.
We want you to drive high-impact projects, influence product strategy, and create innovative digital product experiences that address complex design and product challenges that our suppliers face. As part of a cross-functional team including product, engineers, and marketers, you’ll have the opportunity to design for diverse customer archetypes and play a significant role in shaping EnergySage’s future as a premier destination for home electrification solutions.
What you’ll do
- Bring deep SaaS experience with user-centered, bar-raising design craft in creating and optimizing user experiences, and a passion for leading complex, high impact projects, and influencing product strategy through design vision.
- Lead project from start to finish, delivering engaging experiences that address user needs, consistently utilizing design thinking processes, user testing and research, in-house experts, analytical tools for data-driven insights, and best practices.
- Champion our suppliers company-wide through deep knowledge of their business and their needs.
- Execute and deliver on product objectives and priority workstreams, including supplier-facing site redesign, across product verticals (home solar, heating and cooling, power storage, electric vehicle charging, etc).
- Day-to-day mentorship of earlier career designers, upleveling the design team in craft, presentation, and communicating for clarity and influence.
- Lead by example through effective communication, articulating best practices and complex ideas.
- Think strategically and holistically to design scalable, multi-vertical marketplace products that deliver our users clear solutions to complex problems while addressing future goals/scale and product roadmaps in design solutions.
- Collaborate closely with product management and engineering to co-create superior solutions and ensure high quality output.
- Partner with leadership and cross-functional peers to architect roadmaps and articulate relevant supporting design work.
- Proactively introduce and integrate operational efficiencies for both design and cross-functional collaboration and delivery.
- Drive the adoption of renewable energy through home electrification and fight climate change!
What you’ll need
- The desire to work in a highly collaborative hybrid environment this role will work out of our Boston office Tuesday through Thursday, weekly.
- 1+ years of experience as a Principal, Staff or Lead product designer, partnering with company-wide high-level stakeholders on strategic initiatives, with 5+ years partnering with cross-functional teams of engineers, product management, etc.
- A portfolio of past work that demonstrates user-centered design, highlighting strategic SaaS or B2B projects in some, if not all, of the following: product design vision, e-commerce, marketplaces, mobile, and quantitative and qualitative decision-making.
- A track record as a company-wide champion of product design with experience educating, mentoring and coaching folks across the company in design craft, user research and UX best practices.
- The ability to act on both a tactical and strategic level, balancing delivery of designs for a product team with the ability to think at a system level, designing solutions that are extensible and scalable across our product and into the future or helping leadership set the long-term design vision.
- Expert understanding of UX design, research, and workshop methodologies, trends, toolsets, and best practices.
- Strong communication and organization skills. You set expectations, are clear and transparent, and know how to keep the right people informed of your progress.
- Are proficient in industry standard tools in design and collaboration tools like Figma, Jira, Confluence, Heap, Usertesting.com, etc.
- Deep understanding of product development and the related artifacts, including user discovery, site maps, user flows/task flows, user journeys, page flows, paths to purchase, taxonomies/folksonomies, wireframes, annotations, and prototypes, etc.
- Demonstrated experience designing and executing user research and usability tests as well as leading design workshops and design sprints.
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Confidence can sometimes hold us back from applying for a job – but we believe there’s no such thing as a ‘perfect’ candidate. Even if you do not meet all of the qualifications above, we’d still love to hear from you. Tell us about the unique qualities you might bring in your cover letter.
We are EnergySage
As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability. Our user-friendly platform is built on the principle of consumer empowerment through unbiased information, transparency, and choice. As we grow and enter new markets, we seek team members who bring new perspectives, skills, and energy that will propel us to accomplish the challenging work we have ahead.
Our Values
- Consumer First: Our top priority is to serve and empower consumers through transparency, equitable access to information, and personalized interactions.
- Better Together: We recognize that we gain and give more through collaboration, partnership, and diversity of experience and perspective. We respect one another and are inspired by what we learn and achieve together.
- Integrity: We take personal ownership and pride in doing the right thing. Our consistency, competence, and high standards earn the reputation of “trusted advisors” with all of our stakeholders.
- Substantive Impact: We are committed to effecting and sustaining positive environmental, social, and market transformations through creativity, innovation, and persistence.
- Iterative Excellence: Our intellectual curiosity and bias toward action drive us to continuously learn, evaluate, iterate, and improve.
EnergySage is an equal opportunity employer and prohibits discrimination and harassment of any kind. Applicants from a broad range of backgrounds are encouraged to apply.
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