Field Service Technician

Job Description

Essential Responsibilities:

• Provide on-site services and technical direction for installation, commissioning, troubleshooting, repair, operation, and maintenance of power electronics including solar inverters and battery energy storage systems.
• Work scope includes electrical, instrumentation, and control system, including cable routing and terminations, loop checks, instrument calibration, safety and alarm system settings, software installation and settings, system start up, and system tests.
• Provide direct service work and technical direction to skilled labor performing work at customer sites, and assure that the work is completed in a safe manner, of the highest quality standards, and in full compliance with GE procedures, manuals, and work instructions.
• Drive customer experience trough effective communication, contract compliance, and meeting expectations with respect to safety, quality, and delivery for services products.
• Meet GE business expectations by leading business operational processes involving safety, quality, schedule, and cost for service business obligations.
• Communicate goals, deliverables, strategies, risks, and opportunities as required internally within GE.
• Protect GE’s reputation and technology in the market place.
• Promote a working environment which encourages employee involvement to achieve excellence in all services management metrics.

Required Qualifications

• Bachelor’s Degree in Engineering (OR High School Diploma / GED with a minimum of 4 years related work experience)
• Minimum 2 years of power electronics field service, manufacturing, or test experience
• Ability and willingness to travel up to 70% of the time

Desired Characteristics

• Solar, Storage, and/or power electronics product knowledge and business process experience
• Proficient in English language, both verbal and written
• Strong communication skills
• Prior Lean continuous improvement experience

The salary range for this position is 80,000 to 95,500 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus. 80,000 to 95,500 USD Annual

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

• This is a remote position