Property Claims Agent II

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Position Specific Description

Position Overview:

The Property Claims Adjuster will be able to investigate, evaluate, and manage to resolution assigned Property claims of varying monetary exposures and/or complexity. This position will require both direct claim handling and Third-Party Administrator (“TPA”) oversight and supervision. The position will require, among other things, interfacing with insureds, insurers, reinsurers, Managing General Agents, brokers, underwriters, attorneys, third party claims administrators, Independent Adjusters, and other vendors. Please note: This position is based out of our Palm Beach, FL office.

Job Duties

Responsible for investigating assigned Property claims from first notice of loss to final resolution adhering to Palms’ claims processes and procedures with respect to investigating, analyzing coverage, determining quota shares, Litigation Management, issuing payments, reporting, reserving, and auditing for assigned caseload.

Responsible for contacting all parties involved in the claim, gathering, and securing all necessary information to effectively evaluate the claim and provide recommended action plans to manage assigned claims claim.

Provides excellent communication with policyholders, underwriters, brokers, or third parties, following line insurers and attorneys during the course of the claim.

Ensures assigned claims are properly documented, reserved, and audited regularly.

Make recommendations to Palms Claims Management as needed with respect to reserves and excess authority.

Review and evaluate claims related expenses for reasonableness and necessity.

Responsible for reviewing claims and related contracts to identify risk transfer opportunities.

Responsible for evaluating claims and identifying and acting upon claims resolution opportunities within an assigned level of authority.

Other duties as assigned.

Requirements

Bachelor’s Degree

Must be willing to obtain all Adjuster Licenses within 45 days of hiring date.

Knowledge of state regulations, policy provisions, and standard operating procedures a plus.

Job Overview

Employees in this job are responsible for handling property damages claims asserted by or against the company. Individuals investigate and evaluate each assigned claim to determine liability, bills, and/or negotiate satisfactory settlements of property damage claims when liability is found.

Job Duties & Responsibilities

Under general supervision:

• Investigates, evaluates and negotiates satisfactory settlements of personal injury and major property damage claims
• Provides support and assistance to company attorneys throughout the claims litigation process, including court testimony
• Provides support to peers, and training to new Specialists
• Provides support and assistance to Service Centers to resolve claims matters
• Performs other job-related duties as assigned

Required Qualifications

• Valid Driver’s License (NON CDL)
• High School Grad / GED
• Experience: 1+ years

Preferred Qualifications

• Bachelor’s Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Legal/Regulatory/External Affairs

Organization: Palms Management Services, LLC

Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to [email protected], providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.