IT Technology Leader

Florida Power & Light Company is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

We are seeking a skilled Technical Leader to provide comprehensive support for our Corporate Business Units (CBUs). The ideal candidate will have experience as a liaison between application vendors, business units, and technical teams. This pivotal role ensures seamless operation and optimization of numerous business-critical applications for a wide array of business partners as well as driving project success for key initiatives.

Key Responsibilities

• Liaison Duties: Serve as the primary liaison between CBUs and IT, facilitating communication and support.
• Customer Relationships: Establish and manage effective customer relationships with system users and technical team members.
• Project Management: Manage and implement CBU IT projects, coordinating between cross-functional teams to resolve impediments.
• Application Support: Support key applications such as iManage, TeamConnect, and matter management systems.
• Server Administration: Administer Windows servers and support on-premise infrastructure.
• Cloud Maintenance: Assist with cloud platform maintenance and transitions.
• Solution Design: Design and implement IT solutions to meet customer needs and business goals.
• Analytical Skills: Apply advanced analytical skills to decompose work into manageable value-based units.
• Conflict Resolution: Respond to requests, identify conflicts, and make recommendations.
• Problem Solving: Devise or modify procedures to solve complex problems.
• Interdependency Management: Identify interdependencies and functional gaps in business processes.
• Technical Understanding: Build a strong understanding of technical solutions and analyze failure points.
• Project Documentation: Create and update project documentation.
• Technology Trends: Stay informed about market trends in technology.
• Additional Duties: Perform other job-related duties as assigned.

Preferred Qualifications

• Liaison Experience: Experience in a liaison role with Corporate Business Units or in an IT liaison role between business and technical teams.
• Project Management Skills: Demonstrated project management skills.
• Lean Six Sigma Certification: A Yellow or Green Belt certification preferred
• Technical Proficiency: Knowledge of SQL and experience running SQL scripts. Stronger Technical knowledge (C#, Java, Server administration) preferred
• Platform Familiarity: Familiarity with on-premise and cloud platforms.
• Problem-solving skills: Strong problem-solving, analytical, and communication skills.

This position is integral to ensuring our Corporate Business Units have the IT support necessary for their success. If you have a passion for IT leadership, providing business value to our customers, and meet the qualifications, we invite you to join our team.