Solar Industry – Crew Leader

Job Description Solar Industry – Crew Leader Goldin Solar is Florida’s leading solar energy contractor. We are committed to educating and empowering our customers to make intelligent decisions in becoming energy independent by saving money, and the environment for decades to come! We are looking for an experienced lead solar electrician to join our team.

Essential Duties and Responsibilities:

• Installation knowledge of all current solar products (Tesla, Solaredge, Enphase)
• Commissioning and troubleshooting experience
• Educating the customer on their system (connection to monitoring platform)
• Safely complete Main Panel Upgrades (MPU)
• Bending conduit
• Diagnose and repair system components to resolve electrical issues
• Install and configure monitoring systems
• Experience with assembly of the racking and solar array
• Work with a team to install, inspect and repair solar systems on residential/commercial properties
• Properly sealing all roof penetrations in accordance with local safety regulations and to the specifications of the manufacturer
• Work in attics and crawl spaces to connect the panels to the electric grid
• Perform site survey (take measurements, photos and notes)
• Coordinate with project coordinator and/or scheduling department, organize, and prepare job site for inspection
• Must have, manage and operate essential hand tools and to perform your job
• Maintain high levels of quality assurance and quality control with an emphasis on safety.
• Ensure that the work is performed in a professional manner to conform to existing national and local building codes
• Complete tasks safely, correctly and on schedule

Primary Responsibilities:

• Monitor outage and performance alerts generated by customer solar monitoring for PV arrays, and battery backup systems. Responsible for initiating corrective actions where and when appropriate.
• Perform initial remote troubleshooting and diagnostics with customers to attempt to identify causes of performance issues and gauge scope of work prior to dispatching field staff.
• Manage the ticketing, staffing, scheduling, and dispatching of field service personnel to investigate and resolve solar PV and battery system service issues.
• Maintain detailed documentation of service work performed, findings, and results on a per-incident basis by project in Goldin Solar’s CRM software.
• Determine warranty vs. chargeability of service work on a per-incident basis, as well as develop price quotes, estimates for chargeable work, and invoicing as required.
• Oversee RMA handling, including detailed recordkeeping, inbound/outbound tracking of RMA equipment, and filing/invoicing for vendor reimbursements
• Effectively manage the financial and operational performance of the service department effectively verbally and in writing with customers and team members to solve customer service issues

Qualifications:

• MUST have experience with battery back-up
• MUST have at least 4 years electrical experience or training
• Roofing and/or construction experience
• Ability to work on rooftops with various angles and surfaces
• Must have basic tools required to perform job
• Must have a valid driver license and reliable vehicle
• Professional appearance and ability to interact with a team/customer keeping a positive attitude
• Ability to successfully pass pre-employment background check, including drug/alcohol screen and clear DMV report
• Must be willing to travel outside of your area from some projects

Pay Range:

• $28.00 to $33.00 per hour
• Fulltime M – F

Benefits

• Paid Vacation
• Paid Holidays
• Health Care