Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Perform administrative functions within the payroll and benefits department.
JOB RESPONSIBILITIES:
- Co-manage People Services phone line
- Co-manage People Services email inboxes for voicemails, faxes, and email assignments
- Co-manage ServiceNow ticket distribution and reassignment for People Services
- Sort and distribute People Services mail
- Complete unemployment claims and audit requests
- Review HRMS data audit reports
- Complete employment verification requests
- Provide associate system support in navigating Workday and ServiceNow
- Respond to associates questions regarding general People Services requests via ServiceNow, phone calls or emails
- Provide support to other Workstream teams
- Order office supplies
- Special projects as assigned
**Pay Range for this position is – $20-$21/hr
EDUCATION:
High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.
EXPERIENCE:
2+ years general office experience
COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
- Detail-oriented
- Good at building team relationships
- Organized
- Able to deliver projects on time
- Good at multi-tasking
- Quick to learn and work independently
- Good oral and written communication
- Ability to follow directions
- Computer and standard software proficiency (Excel, Outlook, Word)
- Research ability online and offline
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits:
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Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or
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Nelnet is a Drug Free and Tobacco Free Workplace.