Customer Sustainability Specialist, AWS Sustainability Tech

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you love helping customers achieve their sustainability goals? Do you have a passion for innovative sustainability products?

The AWS Sustainability Tech Products Team is looking for a passionate, results-oriented Sustainability Specialist to lead the design of sustainability product offerings. The AWS Infrastructure Sustainability Tech organization builds solutions to integrate environmental sustainability data across AWS infrastructure and operations to support AWS progress towards Amazon’s net zero carbon goal. The AWS Sustainability Tech Sustainability Specialist will partner with product managers, engineers, scientists, and business leaders to develop solutions for AWS customer needs. This role will directly impact the product feature roadmap of the AWS Customer Carbon Footprint Tool. The candidate will work collaboratively with stakeholders from across AWS Infrastructure teams to develop sustainability datasets and product offerings aligned with corporate sustainability goals.

The ideal candidate has specialized knowledge of corporate sustainability reporting best practices, customer engagement experience, and strong analytical abilities. Data-driven decision-making is at the core of Amazon’s culture. The ideal candidate has expertise applying sustainability principles to real world data challenges and generating sustainability insights that enable product strategy decisions. They have interacted directly with customers, vendors, or external partners and built trusting relationships with business partners. They have a passion for helping customers on their sustainability journey and launching innovative products.

Key job responsibilities

• Design and develop new AWS Sustainability Tech product offerings and datasets
• Engage with customers and external partnerships to identify opportunities to improve the customer experience
• Evaluate and ensure data quality and reliability of sustainability data sources; establish new sustainability metrics
• Partner with product managers, engineers, and scientists to support the launch of new product features that will yield benefits to Amazon customers
• Resolve complex sustainability-related inquiries from customers and provide recommendations to product engineering teams how to implement long-term fixes
• Maintain up-to-date industry knowledge on current and emerging tools for carbon footprinting and sustainability data products

About The Team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor’s degree in engineering, data science, environmental science, or other Sustainability-related field
• 5+ years of relevant work experience in sustainability reporting or sustainability-focused program or product roles
• 2+ years of experience analyzing data with tools such as SQL, Excel VBA or pivot tables, or other data analytics platforms
• 1+ years of experience in direct customer or vendor facing role

Preferred Qualifications

• Advanced degree in environmental science, engineering, business or related degree (MBA/Masters/PhD)
• Demonstrated understanding of corporate sustainability reporting regulations, standards, best practices, and modeling techniques
• Experience managing large datasets and analyzing energy, water, carbon, and other sustainability data
• Proven ability to interface successfully with senior leadership, suppliers, and customers
• Familiarity with AWS services and data center infrastructure
• Excellent speaking-listening-writing skills and attention to details
• Be a passionate self-starter

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,600/year in our lowest geographic market up to $207,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company – Amazon Data Services, Inc.

Job ID: A2704514