Solar Representative

Job Description

Are you passionate about renewable energy and eager to make a difference in the world? Do you thrive in a customer-centric environment and excel at generating leads? If so, we want you to be part of our dynamic team as a Solar Lead Generation Customer Service Representative!

About Us:We are a leading provider of solar energy solutions committed to transforming the way people power their homes and businesses. With a focus on sustainability and innovation, we aim to make solar energy accessible to everyone while reducing their carbon footprint.

Role Overview:As a Solar Lead Generation Customer Service Representative, you will be the first point of contact for potential customers interested in our solar products and services. Your primary responsibility will be to engage with prospective clients, educate them about the benefits of solar energy, and generate high-quality leads for our sales team.

Key Responsibilities:

• Educate prospects about the advantages of solar energy, answer inquiries, and address concerns to generate interest and qualify leads.
• Maintain a database of prospective customers and track interactions to ensure effective follow-up.
• Collaborate with the sales and marketing teams to optimize lead generation strategies and achieve targets.
• Strive to deliver exceptional customer service and create a positive experience for every interaction.

Qualifications:

• Previous experience in customer service or sales-related roles preferred.
• Strong communication skills with a customer-centric approach.
• Knowledge or interest in renewable energy, particularly solar power.
• Ability to multitask, work in a fast-paced environment, and meet targets.
• Proficiency in basic computer applications and CRM software is a plus.

What We Offer:

• Competitive compensation package with performance-based incentives.
• Comprehensive training and ongoing support to enhance your skills in solar energy and customer engagement.
• Opportunities for career growth and advancement within the company.
• A positive and collaborative work environment focused on making a meaningful impact.

Join Us: If you are enthusiastic, driven, and passionate about promoting renewable energy solutions while delivering exceptional customer service, we’d love to hear from you! Apply now to become a valuable part of our team and contribute to a sustainable future.

To Apply: Please submit your resume along with a cover letter detailing why you are the ideal candidate for the Solar Lead Generation Customer Service Representative position. We look forward to reviewing your application!Responsibilities:
– Provide exceptional customer service to clients via phone, email, and chat
– Assist customers with inquiries, concerns, and requests in a professional and timely manner
– Identify and assess customers’ needs to achieve satisfaction
– Utilize customer service software (such as Salesforce) to document interactions and update customer information
– Collaborate with other departments to resolve customer issues and provide solutions
– Conduct warm calling to follow up on leads and promote business development opportunities
– Maintain a high level of product knowledge to effectively address customer inquiries
– Meet or exceed sales targets through effective telemarketing and inside sales techniques

Requirements:
– Proven experience in customer service or related field
– Strong interpersonal and communication skills
– Ability to handle challenging customer situations with empathy and professionalism
– Proficient in using computer software and navigating multiple systems simultaneously
– Ability to work independently as well as part of a team
– Excellent problem-solving skills and attention to detail

We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Job Type: Full-time

Pay: $5,190.00 – $8,108.00 per month

Benefits:

• Flexible schedule

Compensation package:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Performance bonus
• Weekly bonus

Experience level:

• No experience needed

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Door-to-door: 1 year (Preferred)
• Sales: 1 year (Preferred)

Ability to Commute:

• Austin, TX (Preferred)

Ability to Relocate:

• Austin, TX: Relocate before starting work (Required)

Work Location: In person