Job Summary
The purpose of this position is to supervise a staff responsible for Major Accounts, Miscellaneous Billing and other billing services for multiple utilities in the Southern Company Gas enterprise of companies (both regulated and non-regulated). The incumbent for this role is expected to possess a thorough understanding of the systems and processes/procedures associated with large customer billing and miscellaneous billing. The incumbent will supervise a team of employees and will be responsible for driving results, setting expectations, prioritizing work, evaluating results and taking corrective action as needed.
Duties and Responsibilities:
Education, Certifications/Licenses:
Required:
Related Work Experience
Required:
Preferred:
Specific Skills & Knowledge:
Required:
Preferred:
Success Factors:
Executing for Results Collaboration and Building Relationships
Learning and Thinking Industry Knowledge/Business Acumen
Honoring Corporate Values & Standards
Working Conditions/Physical Requirements:
Some business travel (less than 10 % travel): The incumbent will be required to travel to the various company sites and to conferences and meetings. Trips may require air travel and/or overnight stay from home for one or more nights.
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), Americas premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers and communities needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 6302
Job Category: Customer Service
Job Schedule: Full time
Company: AGL Services Company