Senior Energy and Sustainability Manager

Role Purpose We are looking for a Senior Energy & Sustainability Manager to support one of our client accounts. This is a remote position but candidates should be located in either New York State or Massachusetts. At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.

In this role, you will work directly with a client’s sustainability team supporting energy and sustainability goals, targets, and initiatives. As a member of the JLL Sustainable Operations team with a deep knowledge of the needs of our client’s program, you will ensure our sustainability services are effectively and efficiently delivered. You will act as an accelerator enabling our client to increase engagement across stakeholders, progress towards goals, and realize success with buildings performance. You will ensure program integration and implementation across business/functions throughout the real estate lifecycle to achieve scope of work delivery and goals. This role requires strategic implementation, leadership, and a programmatic approach to embed sustainability thinking and practices into real estate functional aspects (e.g., fit-outs, occupancy, maintenance, experience, etc.).

While a remote-based role, this position may require periodic travel, and/or in-office presence as directed by the client.

What This Job Involves

• Developing, implementing, and optimizing energy and sustainability program components in direct collaboration with the client’s sustainability team
• Robust, proactive communication, driving innovation, integration of feedback to remove roadblocks, and leveraging opportunities
• Strategic decision-making, including leveraging data tracking and monitoring
• Working cross-functionally across JLL teams to achieve success with energy and sustainability initiatives aligned with the scope of work
• Program implementation leadership including ongoing coordination of energy and sustainability initiatives, monitoring and report outs, and ownership of client relationship
• Leveraging client tools and applicable in-house JLL tools and processes for problem-solving, and identifying and securing alternative tools as needs arise
• Understanding the implementation of sustainability across the life cycle of commercial real estate, including strong understanding of critical stakeholder roles

Key responsibilities include:

• Take ownership of, and improve upon, a multi-faceted sustainability program
• Lead the implementation and continuous improvement of energy and sustainability initiatives across the client real estate portfolio, including development of relevant tactical and strategic plans and activities
• Provide strategic direction and guidance on ways to effectively and efficiently implement sustainability services that meet client expectations, including development of annual and multi-year tactical and programmatic sustainability plans
• Meet client sustainability objectives and relevant key performance indicators and ensure processes for monitoring and measuring performance are transparent and reported
• Own and develop internal and external stakeholder engagement to ensure integration of energy and sustainability initiatives
• Establish strong working relationships with other JLL workstreams (technology, finance, projects, IFM, consultants, and procurement) to deliver against KPI targets, elevate the sustainability mission and objectives, and drive implementation where most organic within the business
• With cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact sustainability objectives
• Work in direct collaboration with data analysts to confirm data integrity and accuracy including quality control checks
• Leverage the broader JLL Sustainability Platform
• Track and communicate success stories to ensure a high level of awareness and engagement is achieved with regard to the overall sustainability program
• Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are rolled out effectively
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes
• Provide expertise in building energy efficiencies, decarbonization, waste reduction and diversion practices, and water use reduction
• Manage delivery according to scope of work and schedule
• Provide SME input and own program components (e.g., content development, maintenance) related to SME area

Sound like you?

Requirements – Essential

• University degree (Science, engineering, math, or related fields)
• 10 plus years’ experience in the sustainable operations, engineering of commercial buildings, building science, or related field
• Technical understanding of common HVAC, electrical, mechanical, and building automation systems and their impact on sustainability goals
• Advanced understanding of energy conservation measures and sustainability initiatives in commercial real estate
• Strong operations experience in large multi-dimensional organization with focus on operations management, productivity, or engineering excellence and embody a bias for action
• Strong communication and cross-collaboration skills, and ability to coordinate effectively with various stakeholders
• Demonstrated experience in influencing cross-functional teams including development and delivery of presentations and trainings
• Excellent ability to build relationships with clients and their internal teams
• A strong track record of strategic integration of sustainability into organizations’ operations
• Experience working in a collaborative way with clients and other stakeholders to develop and implement ambitious and robust sustainability programs, including tactical plans, processes, roadmaps, and procedures
• Proven project management experience and excellent communication skills
• Attention to detail and accuracy in written and numeric work
• Ability to obtain buy-in and engagement from employees at all levels
• Passionate about working towards a sustainable future
• Experience in utility data analytics

Requirements – Desired

• Advanced degree, demonstrating a mastery of building systems (HVAC, lighting, building management systems) and related sustainability aspects
• Preferred applied experience in building auditing, commissioning, retrofit and design
• Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable
• Understanding of Greenhouse Gas Emission scopes and reporting 
• An excellent understanding of the advanced energy and sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation
• Experience working with energy codes and energy incentive programs
• Advanced experience with utility and waste data analytics

Behavioral Competencies

• Think Big – Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change – Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others – Builds relationships, actively collaborates, helps others succeed
• Get it done – Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first – Focuses on customers and clients, business/financial acumen
• Inspire – Inspire others, creates services strategy and supporting tactical plans, energizes others