Accountabilities
Collaborate with the Sales Department to develop viable, client-focused heat pump projects.
- Conduct professional heat pump site assessments to provide the details for accurate quotes
- Analyze customer needs and recommend relevant products
- Use technical knowledge to explain product specifications and complex concepts to customers
- Create professional heat pump designs
- Collaborate with the Sales Department to generate client-focused proposals.
Collaborate with the Operations Department to execute client projects.
- Usher projects through the Planning Phase- generating all design drawings and documentation, communicating procurement needs, tending to all aspects of state and local permitting, and maintaining excellent client communication throughout the process.
- Usher projects through the Installation Phase- provide a complete Project Verification Document for the Mechanical and Electrical crews to perform a successful installation
- Usher projects through Post-Installation Phase- coordinating inspections, generating job reports with job costing analysis, tending to any other post-installation tasks that arise, and maintaining excellent client communication throughout.
- Respectful and professional communication, in all interactions.
- Ethos Customers
- Vendors
- Ethos Employees
- Making sure everyone who needs to know is informed about all applicable matters.
- Pursuing answers and understanding where expertise lies in various areas of the company.
- Offering help in other areas of the company when available, and pursuing added knowledge to expand personal understanding of all areas of Ethos operations.
- Active participation in and contribution to The Ethos Process through inquiry, open communication, and collaboration.
Ethos Partners
- Utilities, Industry Non-Profits, etc
Ethos Competitors
Adherence to and support of Ethos internal policies and laws, rules, and regulations within which Ethos operates.
Working within and maintaining Ethos organizational systems.
- Understanding and maintaining customer and job information within existing systems and structures (CRM, digital and paper files, etc).
- Effective management of personal schedule and time off needs in keeping with Ethos time off system.
Improvement
- Observing existing systems and suggesting changes to processes and procedures in collaboration with other stakeholders.
Safety
- Understanding, and adhering to, Ethos Safety Policy and other prudent safety practices in performance of duties in every situation and environment in which duties are performed.
Other tasks and responsibilities as directed.
Requirements
Competencies
- Alignment with EGPC Core Focus and Core Value
- Organization skills necessary to navigate multiple projects and customer relationships
- Professional Work Ethic
- Applicable Computer/Software Skills and Experience
- Time Management Skills and Experience
- Analytical Skills: Proficiency in problem-solving, math, and data analysis.
- Aptitude for Learning New Skills
- Dedication to ethical practices, teamwork and professionalism in all interactions
- Direct and Electronic Communication Skills
- Physical/Psychological Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 30 Lbs.
- Comfortable communicating with customers
- Creativity
- Openness
- Patience
- Charisma
BenefitsEthos Green Power Cooperative is a worker-owned solar install and service business, located in the heart of the Driftless region of Wisconsin. The small rural city of Viroqua is vibrant and growing, with a culture based in agriculture, music, and art.
Benefits include 3 weeks paid time off, health insurance package, dental, vision, and disability insurances. Additionally, a flexible work schedule, potential for worker ownership that includes profit sharing, and exciting company culture. Please send a resume and a letter of interest to be considered for this position.