Tier 1 Partner Support Specialist – Remote

What You’ll Do

As a Tier 1 Partner Support Specialist, you’ll be the first point of contact for our partners, providing top-notch customer support. Whether it’s through phone calls, emails, or chats, you’ll assist partners with troubleshooting, resolving issues, and guiding them through our product offerings. No two days will be the same as you collaborate with partners to ensure their needs are met and their questions are answered.

Who You Are

You’re a problem solver with excellent communication skills and a knack for building rapport. While experience in the solar industry is a plus, it’s not required. What’s essential is your commitment to delivering exceptional customer service and your willingness to learn and grow with us.

Why Join Us

Flexible Work Environment: We’re a remote-first company, giving you the flexibility to work from anywhere.

Competitive Compensation: You’ll receive a competitive salary, with opportunities for growth and advancement.

Benefits Package: Enjoy benefits like unlimited paid time off, medical, dental, and vision insurance, as well as a 401(k) plan.

Innovative Culture: Be part of a forward-thinking team driving innovation in the renewable energy sector.

Career Growth: We’re committed to helping you excel in your role and providing opportunities for career development.

Requirements

High school diploma or equivalent.

Previous Experience In Customer Service Or Technical Support Preferred.

Strong problem-solving skills and the ability to multitask in a fast-paced environment.

Basic understanding of computer systems and software applications.

Flexibility to work shifts, including weekends and holidays if required.

Join Us Today!

If you’re passionate about renewable energy and providing exceptional customer support, we want to hear from you! Apply now to join our team and help shape the future of solar energy.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Full-Time