Solar Performance Analyst – Solect Energy

Company Overview Solect Energy, based in Hopkinton, Massachusetts, is the recognized leader in commercial-scale solar and energy storage. We develop smart, customized strategies based on a deep assessment of each customer’s energy needs and requirements, then deliver solar design and installation solutions, operations and maintenance services, and the most advanced energy storage systems. Solect offers proven expertise in development, technology, policy, and incentives, as well as individualized financial guidance. Our practical, systematic approach helps businesses and organizations reduce energy costs and optimize their solar investment. To date, Solect has installed over 130 megawatts of commercial PV systems, with a focus on commercial, industrial, public and institutional properties throughout New England. For more information, visit http://www.solect.com or follow us on Twitter at @SolectSolar .

Solect Energy is a wholly owned subsidiary of Pattern Energy.

Responsibilities

Job Purpose

The Solar Performance Engineer reports directly to the SVP of Customer Service and provides engineering support in the solar monitoring function to advocate for the improvement of system performance for our customers. This position has a combination of both tactical responsibilities monitoring over 600 solar systems in the service portfolio as well as strategic responsibilities helping to improve the efficiency of the monitoring process to scale our business.This is a full-time position out of our Hopkinton, MA office. The ideal candidate will be driven, independent, organized and able to multitask while having the ability to stay cool under pressure. A successful candidate will have a passion for the solar industry and the desire to help propel a fast-growing solar service business to higher levels. This role will be part of a team of dedicated professionals that work tirelessly to maximize the production of clean energy for our clients and our world.

Key Responsibilities

• Investigate the daily system portfolio reports to identify equipment issues that require remediation to optimize solar production. Work with team members to determine the best course of action and establish a Case for remediation.
• Conduct deep dive monitoring of systems that are not meeting performance expectations.
• Member of a cross functional team to assist in the resolution of the most impactful system issues in the service portfolio.
• Provide feedback to Solect Engineering on design issues that will improve future system designs for the company.
• Recommend the prioritization of Cases to be scheduled based on the severity of the issue.
• Provide monitoring services for the detection of system issues within Solect’s Service Portfolio (650+ systems).
• Communicate with Service Dispatchers issue(s) that were detected with a system and the probable cause or area of the system a technician would be directed to. This diagnosis before dispatching will save time for the technicians to find issues when they are on site.
• Establish and maintain procedures for onboarding installed-base and off-base customers into internal systems
• Provide support in the advancement of Solect’s performance reporting infrastructure
• Assist with power output verification procedures for retained Solect projects.
• Provide operational support of Professional Service customer requests

Qualifications

Desired Skills & Experience

• BS in environmental science, engineering, or similar field of study.
• 2+ years of solar / battery industry experience
• 2+ years of analytical experience within O&M or asset management
• Knowledge of PV O&M business operations a plus
• Strong technical knowledge of DAS and SCADA operations a plus
• Advanced Excel technical knowledge
• Knowledge of Salesforce a plus

The expected starting pay range for this role is $80,000 – $100,000 USD. This range is an estimate and base pay may be above or below the ranges based on several factors including but not limited to location, work experience, certifications, and education. We provide a comprehensive benefits package which includes medical, dental, vision, short and long-term disability, life insurance, voluntary benefits, family care benefits, employee assistance program, paid time off and bonding leave, paid holidays, 401(k)/RRSP retirement savings plan with employer contribution, and employee referral bonuses.

Solect Energy is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, religion, creed, color, sex, age, national origin, ancestry, marital status, sexual orientation, veteran status, citizenship, disability, medical condition, genetic predisposition to a disease, lawful off-duty conduct or political activities, or any other legally protected status. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, termination, layoff, leave of absence, compensation, and training. Discrimination based on any of the above groups is strictly prohibited. Any employee who engages in such conduct is subject to appropriate disciplinary action up to and including immediate dismissal. Solect Energy encourages its employees to bring any perceived violation of this policy immediately to the Management who will investigate their concern in as discreet a manner as possible.