Service Manager

• Health, Dental, Vision Insurance
• Paid Time Off
• Company Vehicle
• Car Allowance
• Bonus Offered

Welcome to Generac’s Dealer Talent Network! If you’re passionate about clean energy, energy management, and are looking to be part of a dynamic and growing industry, then you’re in the right place.

By joining our Dealer Talent Network, you will be working with Generac’s Authorized Dealers, helping to install home generators, and becoming part of our mission to make the world a smarter, more sustainable place. Come and join us on this exciting journey into the future of energy management and clean energy!

Responsibilities

• Supervise a team of 7-10 technicians engaged in the installation, maintenance, and repair of generators.
• Lead onsite (high level) maintenance activities
• Manage and mentor technicians to ensure high levels of technical proficiency and customer service.
• Coordinate with parts coordinators to streamline inventory management and ensure timely availability of necessary parts.
• Work closely with dispatcher teams to optimize scheduling and ensure efficient deployment of resources.
• Lead on-site maintenance activities, including diagnostics, repairs, and troubleshooting of generators.
• Drive continuous improvement initiatives to optimize service quality, efficiency, and customer satisfaction.
• Foster a culture of excellence, safety, and compliance within the team.

Qualifications

• Generac and/or Kohler Level III certification or comparable technical certifications required.
• Proven experience in management, maintenance, troubleshooting and field service, particularly in the generator space.
• Strong leadership skills with the ability to inspire and develop a high performing team.
• Exceptional customer service skills with a commitment to resolving technical issues promptly and professionally.
• Technical knowledge of electrical systems and components.
• Generac certification or relevant technical degree preferred.
• Valid driver’s license.
• This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.