At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.
In this role, you will work directly with a clients sustainability team supporting energy and sustainability goals, targets, and initiatives. As a member of the JLL Sustainable Operations team, you will ensure our sustainability services are effectively and efficiently delivered. You will act as an accelerator enabling our client to increase engagement across stakeholders, progress towards goals, and realize success with buildings performance. You will ensure program integration and implementation across business/functions throughout the real estate lifecycle to achieve scope of work delivery and goals. This role requires strategic implementation, leadership, and a programmatic approach to embed sustainability thinking and practices into real estate functional aspects (e.g., fit-outs, occupancy, maintenance, experience, etc.).
While a remote-based role, this preferred location for a candidate will be either Minneapolis, MN or Portland, OR. This position may also require periodic travel, and/or in-office presence as directed by the client.
What this job involves
Developing, implementing, and optimizing energy and sustainability program in direct collaboration with the clients sustainability team
Robust, proactive communication, driving innovation, integration of feedback to remove roadblocks, and leveraging opportunities
Strategic decision-making, including leveraging data tracking and monitoring
Working cross-functionally across JLL teams to achieve success with energy and sustainability initiatives aligned with the scope of work
Program implementation leadership and accountability including ongoing coordination of energy and sustainability initiatives, monitoring and report outs, and ownership of client relationship
Leveraging client tools and applicable in-house JLL tools and processes for problem-solving, and identifying and securing alternative tools as needs arise
Understanding the implementation of sustainability across the life cycle of commercial real estate, including strong understanding of critical stakeholder roles
Key responsibilities include:
Take ownership of, and improve upon, a multi-faceted sustainability program
Lead the implementation and continuous improvement of energy and sustainability initiatives across the client real estate portfolio, including development of relevant tactical and strategic plans and activities
Provide strategic direction and guidance on ways to effectively and efficiently implement sustainability services that meet client expectations, including development of annual and multi-year tactical and programmatic sustainability plans
Meet client sustainability objectives and relevant key performance indicators and ensure processes for monitoring and measuring performance are transparent and reported
Own and develop internal and external stakeholder engagement to ensure integration of energy and sustainability initiatives
Establish strong working relationships with other JLL workstreams (technology, finance, projects, IFM, consultants, and procurement) to deliver against KPI targets, elevate the sustainability mission and objectives, and drive implementation where most organic within the business
With cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact sustainability objectives
Work in direct collaboration with data analysts to confirm data integrity and accuracy including quality control checks
Leverage the broader JLL Sustainability Platform
Track and communicate success stories to ensure a high level of awareness and engagement is achieved with regard to the overall sustainability program
Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are rolled out effectively
Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes
Provide expertise in building energy efficiencies, decarbonization, waste reduction and diversion practices, and electric vehicle charging reporting.
Own and manage Sustainability program delivery according to scope of work and schedule
Provide SME input and own program components (e.g., content development, maintenance) related to SME area
Sound like you?
Requirements Essential
University degree (Science, engineering, math, or related fields)
10 plus years experience in the sustainable operations, engineering of commercial buildings, building science, or related field
Technical understanding of common HVAC, electrical, mechanical, and building automation systems and their impact on sustainability goals
Advanced understanding of energy conservation measures and sustainability initiatives in commercial real estate
Strong operations experience in large multi-dimensional organization with focus on operations management, productivity, or engineering excellence and embody a bias for action
Strong communication and cross-collaboration skills, and ability to coordinate effectively with various stakeholders
Demonstrated experience in influencing cross-functional teams including development and delivery of presentations and trainings
Excellent ability to build relationships with clients and their internal teams
A strong track record of strategic integration of sustainability into organizations operations
Experience working in a collaborative way with clients and other stakeholders to develop and implement ambitious and robust sustainability programs, including tactical plans, processes, roadmaps, and procedures
Proven project management experience and excellent communication skills
Attention to detail and accuracy in written and numeric work
Ability to obtain buy-in and engagement from employees at all levels
Passionate about working towards a sustainable future
Experience in utility data analytics
Understanding of Greenhouse Gas Emission scopes and reporting
Requirements Desired
Advanced degree, demonstrating a mastery of building systems (HVAC, lighting, building management systems) and related sustainability aspects
Preferred applied experience in building auditing, commissioning, retrofit and design
Experience working with corporate clients, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable
Advanced understanding of Greenhouse Gas Emission scopes and reporting
An excellent understanding of the advanced energy and sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation
Familiarity with municipal energy and sustainability regulations
Advanced experience with utility and waste data analytics
Experience with data centers
Experience with EV reporting
Behavioral Competencies
Think Big – Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change – Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others – Builds relationships, actively collaborates, helps others succeed
Get it done – Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first – Focuses on customers and clients, business/financial acumen
Inspire – Inspire others, creates services strategy and supporting tactical plans, energizes others