Senior Product Manager

Florida Power & Light Company is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

Be a part of transformative change and join the Customer Success Customer Experience team where you will play a key role in the Customer Service Salesforce journey. This role is primarily responsible for managing Salesforce Demand Side Management (DSM) applications, such as myDSM, myOnCall and C/I Demand Response. These applications enable the organization to offer energy efficiency rebates as well as coordinate the installation and management of load control programs. In this role, you will own the backlog of new features and enhancements and play a critical, hands-on role developing the future state. You will work collaboratively with various stakeholders within Customer Service as well as IT and M&C to deliver the best experience for our employees and customers alike.

Experience with Salesforce and Agile product management is preferred, but not required.

This position can be filled anywhere within our FPL Territory.