Program Experience Manager

• Drive development, coordination and delivery of regional sustainability learning programs with key business line audiences across JLL
• Stakeholder management, including aligning/managing for projects, acting as POC for business line learning needs plus serving as L&D expert, sharing best practices and advocating for our programs
• Develop new programs with instructional designers and business stakeholders, including creating and communicating briefs, script writing and filming
• Deep understanding of sustainability L&D programs, existing content and resources
• Own project plans and management
• Work with the business to engage, excite and motivate learners to learn and embed these new skills in their work
• Monitor & track performance metrics, leverage workforce analytics to draw connections and make appropriate adjustments or recommendations
• Facilitate live learning sessions both virtual and face to face

Key Skills And Competencies

• Connecting with stakeholders and SMEs from a variety of backgrounds and levels of seniority
• Experience in and knowledge of sustainability and/or net zero carbon on the built environment
• Understanding of JLL teams, how they connect with others and how sustainability intersects with their work.
• Using available content, resources, and technology to meet business needs
• Bring practical and global perspective – creatively make learning programs accessible to a broad employee base
• Work independently on a variety of projects to drive rapid execution