Product Delivery ?Forecast to Report – Application Analyst

Organization: Enterprise Foundations

Supervisor: Manager, Product Delivery

Job Summary

This position will provide day-to-day end-user business support for Oracle Planning in support of financial planning and budgeting functions across all subsidiaries of the Southern Company. The position will provide supplemental support (as it relates to Oracle Planning) for applications and processes that are integrated into Oracle Planning (Oracle Financials, UI Planner, PowerPlant, SHIPS/HCM, Oracle Projects, Third Party applications). This role will ensure stable/efficient operation of critical enterprise applications by troubleshooting issues, optimizing system performance, and supporting end users. The individual will need strong interpersonal skills and be able to successfully communicate to a variety of stakeholders as well as possess a collaborative, team-oriented mindset to provide timely support and solutions to end users. The candidate must be able to work with minimal supervision in a fast paced, rapid growth environment as well as be a member of a high-performance Agile SCRUM

Responsibilities

• Provide solution support including configuration, unit testing, controls execution, access management setup for Oracle EPM Planning solutions.
• Collaborate with end-users to understand their requirements, troubleshoot issues, and provide guidance on system functionalities.
• Analyze and resolvesystem defects to ensure system stability, accuracy, and data integrity.
• Optimize system performance by identifying/implementing enhancements and best practices.
• Collaborate with cross-functional teams to implement system upgrades, enhancements, and integrations.
• Develop and maintain user documentation, training materials, and knowledge base articles.
• Stay informed about latest features and functionalities of Oracle EPM Planning.
• Provide recommendations for process improvements and optimizations.
• Effective liaison between End-Users, Business Process Managers, and the Technology Organization for application support, user support, and prioritizing issues
• Mentor and support entry level members of the support team.

Education & Experience

• Bachelor’s degree in Accounting, Computer Science, Management Information Systems, or a related field.
• 3+ years’ experience in application support and troubleshooting, with a focus on Oracle EPM Planning.
• Working knowledge and expertise in Oracle EPM Planning.
• Strong understanding of strategic planning, budgeting, and forecasting business processes.
• Working knowledge in SQL for data analysis, reporting, and troubleshooting purposes.
• Experience with system integrations and working knowledge of integration/middleware tools and technologies.
• Excellent problem-solving and analytical skills proven by experience in troubleshooting system issues and performing root cause analysis.
• Understanding of strategic planning, budgeting, and forecasting business processes is desired
• Ability to work independently and collaboratively in a team-oriented environment.
• Relevant certifications in Oracle EPM Planning a plus.

Knowledge, Skills & Capabilities

• Strong interest in enterprise technology and willingness to learn.
• Strong analytical and problem-solving skills, with the ability to think critically and troubleshoot complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to effectively communicate functional and technical concepts to business partners
• Proven working knowledge and understanding of processes and procedures related to financial planning, budgeting, and management reporting.
• Detail-oriented and well-organized, with the ability to prioritize and manage multiple tasks simultaneously.
• Customer-focused mindset, with a passion for delivering exceptional support experiences.
• Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
• Ability to quickly learn and apply new technologies is required
• Familiarity with Accounting, Finance, and Treasury financial application systems and processes is required.
• Familiarity with other Enterprise Foundations/Oracle Cloud modules and/or business processes is required

Solution Technical Skills

Demonstration of good understanding in several concepts including:

• Application Monitoring, Troubleshooting, Root Cause Analysis and Log Analysis required
• Scripting, Process Automation & Optimization is required
• Understanding of Operating systems, Databases and Networking is required
• Understanding of Cloud Services is required
• Understanding of Security
• Understanding Agile concepts and Incident Management is preferred
• Business Continuity planning and execution is required

Behavioral Attributes

• Takes personal ownership of career development.
• Demonstrates “ Our Values ” – Safety First, Intentional Inclusion (We are One Team), Act with Integrity, Superior Performance
• Quintessential learner with a high level of interest in applying new technologies and concepts.
• Results-oriented, can act with speed and decisiveness while effectively problem-solving and communicating to various levels of leadership.
• Focus on quality, reliability, and efficiency.
• Effective in organizing tasks, managing multiple priorities, meeting deadlines, and delivering on commitments.
• Methodical approach to solving problems.
• Demonstrates strong organization skills and pays attention to detail.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 7545

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services