LTSA BESS Service Coordinator

Company Summary:

Canadian Solar Inc. (NASDAQ: CSIQ) is a vertically integrated manufacturer of solar cells, modules, and custom-designed solar power applications. Canadian Solar’s world-class team of professionals works closely with our customers to provide them with solutions for all their solar needs. Founded in 2001, Canadian Solar is one of the world’s fastest-growing companies in the solar industry and has been listed on the NASDAQ since November 2006. Canadian Solar is an equal opportunity employer.

Canadian Solar aims to power the world with solar energy and to create a cleaner Earth for future generations. Our culture and people are our most important assets and a key source of our competitive advantage. We strive to “Make the Difference” in our work by cultivating a corporate culture of equity, diversity, and inclusion, and creating a lasting positive impact on society and the communities where we operate.

As a subsidiary of Canadian Solar, e-STORAGE is a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. At the core of the e-STORAGE platform is SolBank, a self-manufactured, lithium-iron phosphate chemistry-based battery engineered for utility-scale applications. Through our innovative solutions, we aim to optimize grid operations, promote clean energy integration, and foster a more resilient and sustainable energy future.

Position Title: LTSA BESS Service Coordinator

Department: Operations

Entity: CS e-STORAGE

Reports To: Director of Service

Location: US/CAN

Position Summary:

The LTSA asset service coordinator will assist the LTSA BESS Managers in all service operations performance metrics and reporting requirements. The role is primarily focused on the commercial support area of the service business, with strong expertise in operational data analysis of service activities.

Responsibilities include contract management, warranty handling support, and tracking various areas of the service business, as well as expertise in visual presentation of complex data sets from various sources. Knowledge of energy storage systems and renewable energy industry operations would be an asset.

Responsibilities:

• Assist LTSA Service Managers in developing project/daily plans, associated communication documents, management of trackers, and related activities.
• Track schedules to actual performance, report on spare parts consumption to maintain accurate inventory counts and reorders (managing onsite inventory out of scope).
• Manage RMA and warranty defect returns and replenishment.
• Support LTSA BESS Service Managers in managing contracts, invoices, change orders, warranty defect notices, claims, etc.
• Oversee purchase requests/purchase orders.
• Support LTSA BESS Managers in preparing for quarterly LTSA business reviews.
• Assist LTSA BESS Managers with onboarding processes.
• Prepare monthly reports to client/owner and present performance metrics and KPIs for both internal and external stakeholders.
• Report LTSA budget vs. actual variances and track costs such as PO burn rates, etc.
• Complete other duties and projects as assigned.

Qualifications and Experience:

• Degree or diploma in a related field such as Data, Analytics, Finance, Business, or Engineering from a university or college.
• Experience working within a Computerized Maintenance Management System (CMMS).
• SCADA experience is a plus.
• Minimum 2+ years of relevant experience or equivalent combination of education and experience.
• Experience in the renewable energy industry or a service background preferred.
• Solid and effective interpersonal and communication skills.
• Proficiency in visually presenting complex data sets into graphs, charts, etc.
• Strong organizational and time management skills; acute awareness and ability to manage deadlines.
• Technical proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and MS Visio.
• Accuracy and attention to detail are a must.
• Ability to establish and maintain effective working relationships internally and externally.
• Demonstrated independent thinking, initiative, and creativity.
• Ability to function successfully both independently and within a team.
• Demonstrated professional appearance and conduct.
• Ability to work flexible hours (evenings, weekends) as required.
• Valid driver’s license, valid insurance, and access to a reliable vehicle.
• Some travel to project sites may be required.