Field Application Engineer

Job Title: Field Application Engineer

Position/ Location: FAE – Los Angeles

Company Overview: TeraHive is on a mission to make every home and business energy-resilient. As a US home energy storage brand designed by the leaders of LITEON, TeraHive is a combination of LITEON’s power conversion technologies, and their focused commitment to sustainability, in the North American market.

TeraHive is based out of Taipei, Taiwan, with regional offices in Singapore and Milpitas, CA and is a wholly-owned brand of LITEON Technology Corp.

Summary: We are looking for a Field Application Engineer for our Los Angeles region.

Responsibilities:

• Provide pre-sales technical support to TeraHive sales team and installation partners, addressing inquiries and ensuring code compliance.

• Conduct design reviews and share detailed product knowledge to guide partners in system design and installation.

• Manage new product introduction (NPI) initiatives, including field trials and beta installations.

• Offer in-field support and advanced troubleshooting during installations (30-40% domestic travel).

• Support Sales Organization with product technical expertise and provide clear customer technical requirements feedback.

• Execute customer-facing field trial programs and NPI field activities.

• Develop and deliver technical documentation, including design guides, line diagrams, and best practices.

• Engage in specialized system design support activities and coordinate field testing for new hardware and software.

• Collaborate closely with Customer Support and Field Services to ensure best-in-class customer experience.

Qualifications:

• Preferred BS in Engineering or Licensed Master Electrician with 4+ years of practical experience in solar, energy storage, and energy management applications.

• Extensive experience in design, engineering, and construction of residential solar electric and energy storage systems.

• Detailed understanding of PV and energy storage system performance, economic modeling, and troubleshooting electrical systems and data networks using various tools.

• Strong knowledge of NEC and system regulatory codes for PV and energy storage installations, including NFPA 70, IEEE1547, UL1741, and Rule 21.

• Experience in the implementation of inverters/converters, DC & AC systems, and component interconnection methods between PV and energy storage systems and the grid.

• Ability and willingness to travel locally, domestically, and internationally as needed, with experience in remote work and strong self-management skills

Benefits:

As a full-time employee, you’ll have access to TeraHive’s comprehensive benefits package, which includes medical, dental, vision, 401(k), and paid time off in compliance with US labor requirements.

Additional Details:

TeraHive is committed to equal opportunities for all qualified individuals, and we welcome a diverse range of applicants. Please note that the responsibilities and duties of the position may change with or without notice, and we are committed to providing reasonable accommodation for individuals with disabilities to perform their essential functions.