Job Description
VP Executives is a premier business development firm based in Hanover, Maryland. We have partnered with a forward-thinking technology company specializing in solar energy and community solar farms. Their mission is to make renewable energy accessible and affordable for local communities throughout Maryland.
We are currently seeking an enthusiastic and solution-oriented Entry Level Account Manager to join our team and support the growth and development of this new project. The ideal candidate will be energetic and dedicated to providing an exceptional customer experience, playing a crucial role in enhancing customer satisfaction and fostering long-term retention.
Key Responsibilities:
- Deliver outstanding customer service to both new and existing accounts by addressing inquiries with professionalism, transparency, and ease while building genuine relationships.
- Utilize strong customer service and active listening skills to effectively communicate with customers.
- Participate in ongoing training sessions, webinars, and team-building activities to enhance your skills and knowledge.
- Develop and maintain positive relationships with customers to boost long-term retention metrics.
- Collaborate with the Client Success Manager and Senior Customer Success Associates to devise creative solutions for customer rebuttals and objections.
Required Qualities and Skills:
- Experience in sales, retail, customer service, technology, business development, hospitality, or other relevant client-facing roles.
- Ability to multitask and thrive in a fast-paced, goal-oriented environment.
- Strong problem-solving skills, self-discipline, and a positive attitude in challenging situations.
- Excellent in-person communication and active listening abilities.
- Empathy and compassion when dealing with customers, clients, and team members.
- Confidence and perseverance to excel in this role.
- A self-starter mindset with the ability to set and achieve ambitious goals.
Join us in making a positive impact on our communities while advancing your career with VP Executives.
Job Type: Full-time
Pay: $43,500.00 – $52,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Weekly bonus
Work Location: In person