Frontier Energy is a professional consulting firm that specializes in energy efficiency and advanced energy solutions for industrial, residential, multifamily, and commercial buildings, food service, transportation, and next generation grid. We design, implement, and evaluate programs that help our clients achieve their goals.
Frontier Energy believes in a world powered by clean energy, and we’re driven by a future where renewable resources meet the needs of humanity. You’ll be part of a team that pushes the boundaries of technology, develops groundbreaking solutions, and leaves a lasting positive impact on the world.
A Energy Outreach Coordinator Job Duties and Responsibilities include the following:
- Conduct outreach activities bringing in program participants into our programs
- Perform energy savings calculations for upgrading equipment, adding efficient controls, etc. to various end use equipment (i.e., lighting, HVAC, motors) using spreadsheets and other tools
- Conduct or coordinate facility site visits, ASHRAE audits (Level I & II)
- Work directly with end use customers to identify, calculate, and communicate energy conservation opportunities
- Provide consistent customer contact and communication to ensure excellent ongoing customer service and satisfaction
- Pre- and post-verification site visits for end-use customers to validate energy savings calculations
- Provide periodic reports to leads on project status and/or performance
- Travel by car to customer sites, generally within 150 miles of the Chanhassen office (but occasionally farther)
- Other activities as requested related to energy conservation, analysis, reporting, and customer service
Primary Function:
- Support Frontier’s operations at a basic level while building positive relationships, contributing to continuous improvement, and actively pursuing personal learning and growth.
- Maintain appropriate direct (billable) ratios (see matrix)
- Perform job duties with professionalism, embodying trustworthiness and accountability.
- Use effective communication skills, engage actively, and accept feedback readily.
- Build relationships through strong collaboration, teamwork, and follow-thru.
Planning Work:
- Demonstrate basic understanding of project planning process, work breakdowns structures, budgets, and timelines.
- Complete basic project plans and/or other PMS and provide adjustments based on inputs from broader collaborative planning efforts.
- Provide timely feedback to team leadership when planning adjustments are needed.
- Make basic adjustments to project plans and/or other PMS coordinating with team leadership.
Executing Work:
- Understands KPIs and OKRs of each program and monitors performance.
- Provide hands-on support for program activities with a focus on results.
- Actively engage in meetings (cameras on) and free from distraction during meetings and focused interactions.
- Develop an awareness of effective communication styles.
- Readily accept feedback for more effective communication.
- Communicate execution issues on a timely basis with a focus on improvement rather than blame.
- Accept constructive criticism and uses it to personally improve.
Deliver Growth:
- Understand Business Growth: Grasp client types, motivations, and representing Frontier professionally to both internal and external stakeholders.
- Proactively build positive connections with customers and colleagues, fostering a collaborative environment.
- Commit to understanding the value delivered to customers and actively seek to improve their experience and desire to work with Frontier.
This position is based at our location in Chanhassen, MN. Travel inside the local program areas is required.
Qualifications:
- High School Diploma or GED (General Educational Development) Equivalent AND Must be able to complete Proficiency test for discipline with a score of 70% or better AND 16 Units or More of Relevant Course-Work Preferred example(s): Environmental Studies, Business, Mechanical Engineering
- If not specific educational, must demonstrate 2 years of other work experience in Any Capacity
Working Conditions:
The work is primarily conducted indoors in a climate-controlled environment. Customer sitework that will occur regularly includes (but is not limited to) construction zones, hospitals, schools, commercial spaces, and industrial process sites. This position also requires travel (primarily by car or occasionally by airplane) approximately 25% of the time.
Highly Desirable Skills/Experience:
Experience recruiting applicants for program participation.
Excellent skills with MS Word, MS Excel, MS PowerPoint, MS Outlook, Adobe Acrobat, and Windows operating systems
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)