Position Purpose
The Custodial Services Director has primary leadership responsibility for FO&Ms custodial services delivery across Dartmouths facilities. This includes daily, seasonal and project cleaning of the athletic, general plant, residential, and professional schools buildings and event set ups throughout the entire fiscal year. This role also focuses on the long-term strategic objectives of the College. As part of Campus Services, FO&M is consistently working to improve culture to ensure it attracts and retains employees who feel valued and engaged. The entire campus is in the middle of renovations to modernize aging infrastructure and is pursuing a campus-wide decarbonization effort. The Director will be a change agent for the entire custodial program to meet the challenges presented by an evolving institution.
The quality of service provided by the Custodial Department has an important impact on the entire Dartmouth community. Environmentally clean and attractive conditions contribute to the Colleges recruiting efforts and retention of students, faculty and administrators. An integral member of the Facilities Operations team, this individual works closely with and supports facilities managers in the Real Estate Office (REO), Dartmouth College Athletic Department (DCAD), Dartmouth Dining Services, professional schools, Residential Operations, and other College organizations.
Dartmouths facilities include over 6 million square feet of space in 165 buildings. These facilities serve over 6,000 students and 4,000 faculty and staff in a variety of academic, research, administrative, athletic, and residential spaces. This position must also have proven leadership, strong emotional intelligence and depth in team building as part of a diverse, equitable and inclusive culture within the division of Campus Services.
Required Qualifications – Education and Yrs Exp
Bachelors plus 6 or more years’ experience or combination of education and experience
Required Qualifications – Skills, Knowledge and Abilities
- Eight to ten years of experience in personnel management.
- Bachelors degree or the equivalent combination of experience and education.
- Solid background and experience in the field of custodial services.
- Experience in a college or university environment is strongly preferred.
- Must be able to qualify under the terms of the Dartmouth Approved Driver Policy.
Preferred Qualifications
- Proven excellence in custodial programs involving large industrial or educational complexes; keeps abreast of changing trends in cleaning operations.Excellent supervisory and interpersonal communications skills.
- Ability to relate well to a diverse group of constituents and to build strong relationships within and among those groups.
- Flexible and diplomatic management style that empowers staff, sets high expectations, and holds department colleagues accountable.
- Ability to manage custodial services, working with state and federal laws and regulations, and facilities compliance requirements.
- Strong service orientation and a demonstrated desire to continually improve the services and operations of an organization.
- Computer literacy and familiarity with standard business-related software. Facility maintenance software experience preferred.
Department Contact for Recruitment Inquiries
Rupert Burtan, Sr Director Operations, FOM
Department Contact Phone Number
603-646-2384
Department Contact for Cover Letter and Title
Rupert Burtan, Sr Director Operations, FOM
Department Contact’s Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Yes
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Dartmouth College has retained Goodwin Recruiting to assist in the search for the Director of Custodial Services position. Candidates may be contacted directly by a representative from Goodwin Recruiting.