Customer Success Manager

Lakeland FL Office – Lakeland, FL

Position Type

Full Time

Salary Range

$23.00 – $26.00 Hourly

Job Shift

Day

Job Category

Operations

Description

“You’ve worked for the rest…now work for the best!”

Trinity Solar…recognized by NJ Biz as one of the top 250 private companies.

Trinity Solar…recognized as a top Solar Contractor by Solar World.

The Operations Specialist is responsible for the movement of all solar projects from contract signing to installation. An ideal candidate for the Operations Specialist will be oriented, self-motivated and able to work independently and as a team to attain installation schedule based on goals set by management. The candidate must be able to work in a fast paced and ever-changing environment.

Roles & Responsibilities

• Corporate liaison between local and corporate operations, local sales teams.
• Accountable for goals set by management.
• Monitor project pipeline, actively and pro-actively work with Operations Department and Sales Team in order to meet project deadlines.
• Attend Sales and Operations Meetings.

Qualifications & Experience

• Proficient in multiple forms of communication.
• Proficient organizational and time management skills.
• Strong decision making and problem solving.
• Ability to work with a team and also independently.
• Ability to work effectively with multiple departments.
• Maintain a high level of attention to detail.
• Computer Literacy (Adobe PDF, Microsoft Office).
• Customer Service Experience (1 Year Required).
• Salesforce.com or equivalent CRM preferred.
• Prior solar experience a plus.
• Prior Project Management experience a plus.

What We Offer

Not just a career… but a career path to success! Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy…

• Competitive compensation
• Comprehensive healthcare benefits which include:
• Medical, Dental and Vision
• Life insurance
• Employee assistance program
• Paid training
• A generous PTO program
• 401k plan supported by a company match
• Work-life balance
• Long term stability in a fast-growing industry
• The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives
• And Much MORE!

About Us

Since 1994, Trinity Solar has proudly provided energy with integrity to families in our area. Trinity started in the solar industry with two core fundamental principles, to make renewable energy accessible and to make the solar journey seamless. These guiding beliefs have led Trinity Solar to become the United States largest privately held residential solar installer, composed of more than 3,000 team members, and boasting over 100,000 installations. Currently, Trinity offers solar installation in Connecticut, Delaware, Florida, New Jersey, New Hampshire, New York, Massachusetts, Maryland, Pennsylvania, and Rhode Island.

Trinity Solar is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity, or any other category protected by applicable federal, state, or local laws.

“Veteran Friendly”