Customer Service Engineer

  • Operations, Project and Program
  • Full time
  • 2 months ago
  • Auburn Hills,MI
  • OnSite

Job Description

About CATL

CATL invites you to continue our legend of green energy!

CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL’s EV battery consumption volume has ranked No.1 in the world for seven consecutive years and global energy storage battery shipment has also ranked No.1 for two consecutive years.

Job Discription

  1. Request Mgt. of regional customer;
  2. Service agreement negotiation with regional customer;
  3. Regional OSA Mgt.;
  4. Public relationship maintenance of regional customers and OSAs;
  5. Regional admin related affairs handling;
  6. Lead the “99” incident handling including concept planning;
  7. Build up the overseas information network.

Job Requirement

  1. Bachelor or master degree;
  2. Advanced in Excel, Word, PowerPoint, Visio, Project;
  3. More than 3-year work experience in Project Mgt., Education, Consulting, After Sales, or industrial/automotive (optional);
  4. Proficiency in English, better to master more languages;
  5. Capability of good language expression, business negotiation, on-the-spot adaptability.
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