Battery field Service Technician – Traveling

• Installation and Commissioning: Install and commission battery energy storage systems and related products, ensuring proper functionality and performance.
• Firmware Configuration: Install and configure control-related firmware to enable effective communication and control of the battery systems.
• Commissioning Support: Conduct ‘cold’ commissioning (electrical checks using auxiliary power) and ‘hot’ commissioning (energized electrical checks) of battery systems. Address and resolve performance issues, including cell and module charging/balancing.
• Technical Support: Provide technical assistance for fault isolation and troubleshooting throughout all phases of the commissioning process.
• Customer Interaction: Communicate directly with customers on all aspects of project execution, including accurate and timely daily reporting.
• Warranty Support: Manage the return and repair of defective parts to support warranty claims.
• On-Site Commitment: Travel to and remain at assigned job sites until tasks are completed.
• Tool Management: Manage field tools and equipment for various assignments and projects.
• Operational Excellence: Ensure high standards of operational performance in all areas of responsibility.

Requirements:

• Education: High School diploma with some college coursework.
• Experience: Minimum of 2 years of relevant experience as an electrical technician in the electrical power or energy sector, including necessary safety certifications.
• Technical Skills: Proficiency in computer systems, including the installation of controls-related firmware and software.
• Software Proficiency: Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
• Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with customers and team members.
• Teamwork and Independence: Ability to work independently as well as part of a team, with strong coordination and collaboration skills.
• Adaptability: Quick learner, capable of managing multiple projects simultaneously, with a focus on attention to detail.
• Leadership and Accountability: Demonstrated leadership qualities with a commitment to integrity, accountability, and delivering on commitments.
• Willingness to Travel: Flexibility to travel extensively and work closely with customers.

Preferred Qualifications:

• Education: Degree in a technical field or Computer Science/Engineering.
• Data Management: Experience in managing, analyzing, and interpreting data.
• Industry Knowledge: Familiarity with battery standards, regulations, and safety procedures.
• Project Management: Proven track record in managing projects and teams, meeting program goals while adhering to quality, performance, schedule, and cost requirements.
• Problem-Solving: Strong customer-focused problem-solving skills.

Travel & Location:

• Preferred Locations: California, Texas, New York, and Massachusetts. Other locations will be considered.
• Travel Requirement: Must be willing to travel 75% or more to customer sites.

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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.